poor performance
i’ve been cucked out so many times due to the app just not letting me log in, ESPECIALLY at very important times.
Not very good
Very slow and why was Face ID removed?
Sign in Changes
I don’t like having to sign in every time. I had balances at a glance and facial recognition and finger print to open my phone. I check my balances before and after purchases to check what I was charged Is this the new normal ???
Performance
Slow/delayed to authenticate user. Select account name/nickname- user may select multiple times because the app is not responsive. Significant wait before the bio-metrics authenticates. Only issue.
Not a good app
Slow. Rarely loads. Crashes. This app is just as good as the website when it works right. Not worth downloading.
Slow app
This app is very unreliable and slow
If you have to do more then two swipes the app
Freezes up , sending e-transfers some times can not be done with how slow with app is
If you have to do more then two swipes the app
Freezes up , sending e-transfers some times can not be done with how slow with app is
Crashes a lot
Crashes a lot or lots of time can’t login due to technical errors
Etransfer amounts buggy
Backspace doesn’t work if you try to change the etransfer amount. So if you have to change the amount by using the backspace key, it impossible to determine the amount of the etransfer you are sending.
Help
How do I cancel a debit transfer and how can I make my account work with just my thumb print
Quick view not working ……….still
The app was updated. Oops
First thing first the app was working well then they updated it and now the quickveiw doesn’t work. Even though they advertise
On how to set it up. Then I get a saucy email with no help. Then I get a call from a very nice lady who I think tried as hard she could and to the best of her abilities. Then told me they were looking into it and should updates with a fix. Well here I am still not fixed as others in my family have theirs working. Not happy at all.
First thing first the app was working well then they updated it and now the quickveiw doesn’t work. Even though they advertise
On how to set it up. Then I get a saucy email with no help. Then I get a call from a very nice lady who I think tried as hard she could and to the best of her abilities. Then told me they were looking into it and should updates with a fix. Well here I am still not fixed as others in my family have theirs working. Not happy at all.
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New app and website works great!
Fast and easy to use, the app layout is nice, easy to read and find whatever I need to do. Just as good as the big banks, I love it. Good work Copperfin.
Why change something that worked just fine?!
The app was just fine the way it was! I know it cost money in some form or another to change it and I don’t believe that’s a good way to be spending money. Everybody these days thinks everything needs a fresh new look or updated or brand new this or that. People need to render the phrase “if it ain’t broke don’t fix it”
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Convenient
Very convenient to use as I live in a community that does no longer have a CU location in town. Very easy to navigate the site too.
Rates
I don’t like it when you change the format on this site. I’m a person that doesn’t like change.
Changes
Why do things have to be changed is it just so people can justify their high wages yup thats it.
Recurring payments via Interac would be welcome
Please make this happen. Thank you.
Review
This ap is terrible I am now locked out of my account and phone calls take forever
Many issues with Copperfin app
Lots wrong with this app. I go to log on and and it tells I was already logged on from last session. I log out after every session. I have to start over again. Picking a date to make a payment should show the day also. I always pay my bills one business day before they are due. It would be very helpful to know the day the bill is due. Having the year to scroll through is horrible. Sometimes the year scrolls over to the following year when I’ve been entering the date to pay the bill. I’ve ended up paying late fees because of that. I’d rather type in the year than having it scroll to another in error. How many bills are paid in the following year? Half the time I choose my branch it fails to show and I have to do it more than a few times to get it to populate.
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Unreliable
The app is constantly crashing. More often than not it prompts with error codes. They need to redo the entire app from start to finish.
With thanks
Thanks so much to Anna Garton syndicate Ave
who made our transition of our mortgage and acts so easy highly recommend Anna.!!!!
who made our transition of our mortgage and acts so easy highly recommend Anna.!!!!
