MTS
This app has great capabilities but because FMs and Techs have a different version neither can see what the other one can see and so information is lost, assets are not correct or have missing info and techs have to wait for WO to be put in. Just not efficient or effective
Worst product ever used
Always has errors, talk to support all the time and everytime it’s the same answer. “Restart your phone, uninstall the app, reinstall the app, we will look into this”. Nothing ever changes or is done properly. They were paid to come out and assess everything and got everything wrong. Put up QR codes that they mislabeled on their own products. They are now asking us to redo their screwup. This company has no clue what they are doing! Stay away!
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Log in problems
I always get logged out and it says password incorrect then I reset my password to what my Corrigo password on my computer is set to and working and says can’t use existing password. Spend more time trying to get the app to get it to work then I can do my job
Notification sounds
Since Corrigo no longer supports email-to-text, a setting to adjust the notification alert sound within the app is necessary. A single alert (ding) is insufficient, particularly during early mornings and late nights. Additionally, a feature that allows viewing all work orders assigned to a specific group would be great. While this functionality is available on the desktop version, I have been unable to find a similar option within the mobile app.
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Super easy
Super easy to use - everything in one place. Takes a bit of training but it’s about 1000x better than most I have used
