Cortext User Reviews

Cortext
Cortext
Imprivata Inc.

Customer Experience

Positive experience8.0% of reviews
Neutral6.7% of reviews
Negative experience85.3% of reviews

~ Based on 75 written reviews from the US App Store.

Is Cortext Safe?

Cortext does not appear safe based on available data. AppsHunter Safety Score for Cortext is 42/100.

This assessment is based on 39 user ratings, with an App Store average of 1.4/5.

Safety Analysis

10.3% of ratings point to a safe experience
0.0% of ratings suggest some concerns
89.7% of ratings point to a risky experience

~ Based on 39 App Store ratings for Cortext.

Is Cortext Legit?

Cortext is no longer available in the App Store. AppsHunter Legitimacy Score for Cortext is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Not working at all

Not sure if the app is still functioning. Can’t even login or log out. It just keep saying “connecting”

Deleted messages come back from the dead

I like to erase my messages and conversations after a few days. Every week or so, every message I've had since I first got the app (July 2024) will come back and freeze the app. I have to restart and manually erase thousands of messages. Then it'll run for a week and boom, every deleted message comes back. Unusable.
Show more

Need to be more user friendly

Overall OK. Potential is there.
Issues to be fixed:
1. Delay in connecting to the server.
Eg: when deleting a message it takes a while for the screen to reset after
Notification shows new message but inbox doesn’t

2. Ability to set away times on a schedule. This is A MUST HAVE feature.

App very slow

App very slow to text

iOS 17

No longer working on iOS 17.

I need it for work tonight.

Developers, please fix quick!

Thanks!

Log out

How can i log out from the app so that a different user can use the app

Latest update is slow as molasses

I don’t know what exactly in the last update made it unusable. It used to be slightly slower than texting, and now it’s slightly slower than a fossilized snail. When we ask for fixes we are told to turn Wi-Fi on and off, or to reboot and re-download… which is as effective as shouting into a void.

Absolutely terrible

Cortext gets more unreliable with every (infrequent) update. The app constantly freezes, crashes regularly (sometimes requiring deletion and reinstallation to function again), and worst of all cannot be relied upon to push notifications when texts are received.

If you are looking at Cortext as a secure texting solution for your enterprise, do yourself a favour and go elsewhere. Our staff are lobbying for its replacement because it is so unreliable.
Show more

Not even opening

It used to work well (as expected from a app with a simple function). Then it took forever to barely open and on top of that if worked slowly. Now it doesn’t open at all. I wonder if people who are responsible for this app are dead

They ruined it

Used to work and changed hospital work for the better. Now it barely functions and seems to freeze all the time. Probably adds 30 minutes to every shift waiting for it to sync.

Worse functionality since Spring 2022

Ever since a recent update was pushed in Spring 2022 Cortext has frequently failed to push notifications for medical communications. This has delayed patient care and resulted in a number of near misses. As this messaging service is its core function, I cannot recommend the app.

No sign out button

I own a iphone 11 pro max and there is no sign out button

Lack of customer support

Long time (previously satisfied) cortext user dealing with unacceptable glitches following latest update (5.0.7). Attempted to contact customer support and only ended up wasting time chasing rabbit trails. Multiple coworkers frustrated with new update interfering with work productivity throughout our organization. Cortext team please fix: 1) User friendly ability to contact your company for support. 2)Glitchy previous update 5.0.7. UPDATE: First person I went to for assistance with Cortext at my place of employment told me that deleting app and reinstalling had not fixed issues for them so I didn’t try. I contacted IS/IT for help with Cortext app. The IS/IT employee suggested DELETING APP & REINSTALLING. THAT FIXED SLOWNESS & GLITCHY ISSUES. So I’m changing from 1 start to 4…..still would suggest Cortext company try to improve customer support.
Show more

Slow slow slow

This latest update has made it unusably slow.

Latest update cripples function

Cortext used to be a straight-forward, boring app that worked. Now it takes forever to load and grinds endlessly while doing nothing. Critical calls and messages might be missed - you’ll never know because you don’t get any info beyond a status badge on the Home Screen.

App is essentially unusable

Since most recent update, the app is basically
Unusable on iPhone. Usually won’t load and when it does, loads painfully slowly.

Very slow app

App is slow to load, slow to send messages. Glitchy. Unacceptable for fast pacing inpatient environment.

Paging volume variation please

Urgent notification sounds give everyone in the hospital a heart attack!! Even using a milder tone with a medium volume is terrible. Fantastic app otherwise.

Never functions right since the update

This app used to be decent but since the most recent update where they changed the user interface, not only does it look terrible but it functions terribly. The app takes forever to load. It can’t keep up with my typing when I’m trying to write a message. It takes forever to toggle between different tabs in the app. I hate it. It makes my job harder.
Show more

The update was a HUGE downgrade

The app was working just fine till they updated it. It became slow, with mismatch between the lock screen notifications and the actual notification status. The update, as usual, like any other update in the tech world, is usually worse than the previous version. Please, please, please please do not update for the sake of update. If a system is working well, I see no reason to change even if it’s been around for 10, 20 or 30 years. Do not update for the sake of updates. For god sake
Show more