Cortland Resident User Reviews

Top reviews

Great app

This app is great for booking amenities and requesting services. The user experience is seamless.
The reason I’m giving it four instead of five is that it’s sadly lacking a functionality where you can browse to see if the amenities (the communal rooms) are already booked for a certain time if you want to glance before heading up there.
This would be a very useful functionality to include - showing each room as available or unavailable at a certain time to avoid intruding on someone’s booking.
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Mr Carroll

Excellent. This is very reassuring to be able to use this if one has any problems.

Courtland App

Very basic functionality, could do much more. No notifications so have to keep checking when you’ve requested service, no feedback either, they could easily have email updates on your request. More of a tick on the list when talking to potential tenants than a serious attempt at servicing the tenants they have.
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Keeps signing me out.

Doesn’t stay logged in.

Very user friendly app

Very easy to use and helpful app.

App not working properly

App is glitching

Cortland’s App for Residents’ Maintenance Service Request

The App is user friendly, even for a tech phobia like me.

Doesn’t work well and nothing comes of requests

The app used to show billing information but it was so poor and inaccurate that they eventually had to delete the section entirely rather than fix it. Maintenance requests don’t have an option for “entire site down” (e.g. hot water, which goes out on the daily now, nonfunctional lifts, hallway lighting, etc.). Feedback is never received. All in all it’s a pretty useless app.
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Does what it says … very app’y

Efficient and well put together