Horrible.
I had multiple bookings through Peerspace over a 4–5 month period. Most of the bookings themselves went fine, but my overall experience with the platform ultimately led us to deactivate our account.
Hosts are expected to respond to inquiries very quickly, typically within about an hour, and the platform can penalize your listing if you do not respond fast enough. This became especially frustrating when one person became extremely angry after I told them we would not be moving forward with their booking. They proceeded to repeatedly insult and berate me, including throughout my birthday.
There was no option to block the person, and I was hesitant to completely silence notifications because I did not want to miss a legitimate inquiry and risk being penalized. Eventually, because the messages would not stop, I silenced my notifications. Shortly afterward, one of my listings was paused.
I reported the situation to Peerspace, but no meaningful action was taken. After that experience, I no longer felt comfortable or supported enough to continue using the platform.
On top of that, Peerspace takes a significant portion of each booking in fees. There are better platforms available that, in my experience, offer more consideration for both hosts and members.
We ultimately canceled our remaining bookings and deactivated our account. I would not use Peerspace again and cannot recommend it.
Hosts are expected to respond to inquiries very quickly, typically within about an hour, and the platform can penalize your listing if you do not respond fast enough. This became especially frustrating when one person became extremely angry after I told them we would not be moving forward with their booking. They proceeded to repeatedly insult and berate me, including throughout my birthday.
There was no option to block the person, and I was hesitant to completely silence notifications because I did not want to miss a legitimate inquiry and risk being penalized. Eventually, because the messages would not stop, I silenced my notifications. Shortly afterward, one of my listings was paused.
I reported the situation to Peerspace, but no meaningful action was taken. After that experience, I no longer felt comfortable or supported enough to continue using the platform.
On top of that, Peerspace takes a significant portion of each booking in fees. There are better platforms available that, in my experience, offer more consideration for both hosts and members.
We ultimately canceled our remaining bookings and deactivated our account. I would not use Peerspace again and cannot recommend it.
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Can’t log in
The app just randomly logged me out and once I enter my login information, nothing happens
Host customer service is horrible!
I submitted a ticket over two weeks ago (and counting) and have yet to have the issue fixed. A simple ticket to remove one of my two accounts resulted in both of my accounts being removed and I’ve been having the hardest time getting help on restoring my account. It seems like only one person manages host tickets. For a company that takes over 20% of host earnings, I would think issues would be fixed expeditiously.
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Not good
Not good
Every Artist’s Dream !
Peerspace has been one of the most useful things that I have ever used as an independent artist. I don’t know where I would be without this app. This is behind almost every production/music video/video shoot and photo shoot that I have ever done in my career. Thank you.
