Great platform
Great platform to rent out your space!
PPhillyphotostudio
Disappointed
I’m a long time user of Peerspace and used to love it. It was my go to for all of my work events. But recently, I was wrongfully accused of damaging a space and charged for it. Even submitted a dispute. Heartbreaking since I’ve never had a bad rental in my history, has definitely changed my perspective about the app.
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TBTasha Ball
Horrible App/System/Customer Service
The one job this company has is to make a booking system that makes it easy to rent a space.
They put so many limitations on how you can rent a space that it makes it nearly impossible to do what you want.
In one day, I had a "Update Booking" glitch on their webpage that wouldn't load the page, no matter how much troubleshooting I did.
I finally worked around it by going on the app.
The booking application only lets you book a space in 30 minute increments.
6, 6:30, 7 and so on. Which makes planning an event with time to set up and take down difficult.
When I tried to change my booking, updating it by adding on an hour. The system treated me like I was a new person trying to rent the space. And because I was renting the space already around that time period, it wouldn’t let me update my booking.
I am now waiting on somebody who is a human to contact me and fix this error. If they had real customer service, I would’ve been on the phone with them already and the problem would be solved.
Because this company has decided to use automated systems I now have to wait and the hosts have to bend their rules to accommodate me.
"This is how everybody does it." is not an excuse.
This experience has soured every other part of my experience.
They put so many limitations on how you can rent a space that it makes it nearly impossible to do what you want.
In one day, I had a "Update Booking" glitch on their webpage that wouldn't load the page, no matter how much troubleshooting I did.
I finally worked around it by going on the app.
The booking application only lets you book a space in 30 minute increments.
6, 6:30, 7 and so on. Which makes planning an event with time to set up and take down difficult.
When I tried to change my booking, updating it by adding on an hour. The system treated me like I was a new person trying to rent the space. And because I was renting the space already around that time period, it wouldn’t let me update my booking.
I am now waiting on somebody who is a human to contact me and fix this error. If they had real customer service, I would’ve been on the phone with them already and the problem would be solved.
Because this company has decided to use automated systems I now have to wait and the hosts have to bend their rules to accommodate me.
"This is how everybody does it." is not an excuse.
This experience has soured every other part of my experience.
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DDarwin5
Response from developer
We’re so sorry to hear that your booking experience was frustrating. We want booking and managing a space to be easy, and we clearly fell short here. Thank you for taking the time to share this feedback; it helps us improve. Rest assured that your feedback has been reviewed by multiple parties for future improvements. If you still need help, our support team is here for you.
Yoga class
I love and enjoy peer space
OWomg whfbsbbd
Buggy
The ability to search for keywords doesn’t work. The app is buggy.
Also, they’re removed the reviews section on top. Now you gotta scroll all the way down to read reviews.
The developer needs to be fired and replaced.
Also, they’re removed the reviews section on top. Now you gotta scroll all the way down to read reviews.
The developer needs to be fired and replaced.
DDfwn2n
