Platform and stylist
I am extremely disappointed with how this situation has been handled and will no longer use this platform.
I booked my appointment with impact.beauty on July 18 for a service scheduled on August 16. I canceled on August 1, giving more than two weeks’ notice. Despite the advance notice, this platform and the stylist refused to refund my deposit. Mind you no services has been performed.
It is unacceptable that your platform allows customers to lose their deposits even when they cancel well in advance. This policy appears to be deceptive and to protect the stylist while leaving the customer with no reasonable recourse.
Because of this experience, I will be filing a complaint with the Better Business Bureau and sharing my honest experience through reviews. I hope your company reconsiders how these situations are handled so future customers are treated more fairly.
I booked my appointment with impact.beauty on July 18 for a service scheduled on August 16. I canceled on August 1, giving more than two weeks’ notice. Despite the advance notice, this platform and the stylist refused to refund my deposit. Mind you no services has been performed.
It is unacceptable that your platform allows customers to lose their deposits even when they cancel well in advance. This policy appears to be deceptive and to protect the stylist while leaving the customer with no reasonable recourse.
Because of this experience, I will be filing a complaint with the Better Business Bureau and sharing my honest experience through reviews. I hope your company reconsiders how these situations are handled so future customers are treated more fairly.
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Top notch
Look no further, Ashley provides it all
Go get Booksy
This app sucks the people on it are usually money hungry and some do not care if they push your appointment back or randomly cancel due to unprofessionalism you can also be restricted for nothing if they decide but you can’t anything whatsoever if it happens.
A.I. Usage for Human promo photos
I’ve been using styleseat for years now, and the most recent inclusion of the photos for “find pros by service” section has been inundated with strictly A.I. photos of human beings. This is extremely off putting and makes me uncomfortable given the fact that the sole purpose of this app is to connect REAL PEOPLE with REAL PEOPLE. We aren’t booking appointments to have services done by A.I. Nor does any normal human look like those images the app is trying to pass off as real. It’s odd and very disturbing.
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Fake stylist
Booked a appointment the hair salon took my money and the salon don’t even exist
