CostPal User Reviews

Customer Experience

Positive experience38.5% of reviews
Neutral0.0% of reviews
Negative experience61.5% of reviews

~ Based on 26 written reviews from the US App Store.

Is CostPal Safe?

CostPal: Price Tracker appears safe based on user ratings. AppsHunter Safety Score for CostPal is 93/100.

This assessment is based on 388 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.3% of ratings point to a safe experience
2.1% of ratings suggest some concerns
4.6% of ratings point to a risky experience

~ Based on 388 App Store ratings for CostPal.

Is CostPal Legit?

CostPal: Price Tracker appears legitimate, with a few gaps. AppsHunter Legitimacy Score for CostPal is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Nice

Thanks

Should be free

I like most people hate subscriptions and while the app did work great for me in the first month while it was free, I didn’t subscribe because in my opinion it’s not worth $30/year. This should be free, you would get millions of downloads instead of trying to gouge people on a subscription.

Pay to save

Sorry, does not make sense. Pay to save money? Uninstalling it. I will just do the manual way.

Receipt Retriever Disabled

No longer automatically retrieves your Costco receipts. No longer worth it to me. Unfortunately it’s too late apparently for me to get a refund of my subscription.

It was honestly awesome until…

It was honestly awesome until Costco. I guess got wind of it and now blocks the direct importer. It is an extra step, but still not a big deal.

Fantastic App

Very helpful unique App that could save you a lot specially if you buy a lot from Costco.

Paid Service

May say few bucks from Costco and give those to the app!!!!

Another subscription based app

When i see a subscription based app i stay away from this greedy behaviour. Simple

Tracking for discounts

It works and helping me to track for discount at Costco and I like it!

Game-changer for costcoshopper

Review:
Super easy to use—just snap a photo of your receipt, and Cost Pal tracks price drops automatically. I've already gotten money back on several items and paid for my membership with the savings! Wish I'd found this sooner. Highly recommend for anyone who shops at Costco regularly. ⭐⭐⭐⭐⭐

Never able to login

I am never able to login. This app is a great idea, but a terrible app.

Subscribe to save

Pay money to save money? lol sorry, not gonna subscribe to save. Uninstall.

Easy to use

I have been using this app for alittle under a year. I have gained quite a bit of return with things going on sale within the month I purchased them . They have improved the ease of uploading receipts since when I first started using it . You can now just link your account and easily upload your receipts
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App not showing the price drop

Since last few weeks I noticed the app is not showing the price drop even if the item was on discount in the warehouse. Looks like app isn’t working at all..

Not worth the money

This was a great app until about a month ago. Then they update with some patch or something and now the easy receipt retriever is gone. You just get an error saying it’s not available. It’s been about three weeks since it has been available so I’m a little disappointed. I am absolutely not going to manually upload my purchases. Why would I win an API was available? I wish I could get my money back.
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Response from developer

We've updated the app so that should no longer be happening! However, if you continue to run into issues, please reach out to support@costcocompanion.app and we'd be happy to help you!

DO NOT BUY - Not useful anymore

It was a great idea- simple and pays for itself.

But then they took away the receipt retriever and it’s basically useless. You can manually enter receipts now, but I’m not going to do that. It has to be easy to be useful.

I tried emailing support, but there was not response. They took away the key feature AFTER I paid for the app, and then don’t even bother to respond to support requests.
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Ridiculous

Saving money is always a good thing. No, I’m not going to pay you money to save me money, and I’m definitely NOT going to give you my login information to my Costco account. Are you serious? If you buy something from Costco, and see it cheaper, just write down the item number and have them scan your card at the return counter. They’ll price match it immediately.
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Response from developer

Thank you for your feedback. We understand your concerns. While sharing Costco login credentials is completely optional, our app offers alternative purchase tracking methods. Our paid service helps many users save time and money through automated price comparisons. We appreciate you sharing the return counter method, which some shoppers find convenient alongside our digital solution.

Amazing

This is awesome! Works great, had to show the employees, it had exactly what they needed to find the receipt to get my refund. Employees didn’t know about it and were downloading it themselves when I was walking away.

Response from developer

Thank you for your wonderful review! We're thrilled that our app helped you get your refund successfully. It's especially rewarding to hear that Costco employees found it valuable enough to download themselves! Stories like yours motivate us to keep improving our service. Thanks for spreading the word and for your support of our app.

Costco companion $$ saver!!

Wish I found out about this app sooner! It’s easy to use and I was able to basically pay for my Costco membership through the savings!

Response from developer

Thank you for your fantastic review! We're delighted to hear our app has helped you recover your Costco membership cost through savings. Stories like yours are exactly why we created this service - to help members maximize their Costco value. We appreciate you taking the time to share your experience and hope we can continue saving you money!

Works!

I found this app pretty easy to use once I figured out how to take whole-page screenshots of receipts on my phone (try using mobile web page instead of app). It found a price adjustment on my first couple receipts! It does seem to have missed another price adjustment, hence the 4 stars. But overall I’m happy and find this app super helpful.
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