So hard to get a reward
They have made changes that have made it so difficult to get a reward. You get all the data. I get no rewards. What’s the point in using it anymore?
Good Cashback, Poor Customer Support
Cashback works when everything goes smoothly. However, when one transaction wasn’t verified automatically, support repeatedly asked for information that I had already provided, including screenshots showing the linked card. It felt like my case wasn’t being reviewed carefully. The app has potential, but the customer support process needs significant improvement.
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No customer support
I’ve had the same issues and others recently. App used to be ok, lately I’ve had multiple receipts denied and there is never a response why provided. I’ve doe the contact us and it’s crickets. Basically use it and maybe you get the 5% and maybe you don’t. Are they not getting their funding and just cut rewards when they feel like it?
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Good but a few glitches
Have earned a little money. Unable to upload my picture for my profile- won’t save. Some glitches when typing reviews with it suddenly repeating words multiple times.
Use to be a great app till they changed credit card tracking system
I use to love this app Frankie as it was great earning cash back. However a few months ago they changed their credit card tracking system and now none of my purchases are being recognized to earn cash back. Kinda defeats the purpose of using this app. Fix this app the way it was so I can earn cash back on my purchases once again and I will update my rating.
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