Costpoint Time and Expense User Reviews

Customer Experience

Positive experience22.0% of reviews
Neutral9.8% of reviews
Negative experience68.3% of reviews

~ Based on 164 written reviews from the US App Store.

What users say

Is Costpoint Time and Expense Safe?

Costpoint Time and Expense appears safe based on user ratings. AppsHunter Safety Score for Costpoint Time and Expense is 89/100.

This assessment is based on 15,010 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.6% of ratings point to a safe experience
4.4% of ratings suggest some concerns
9.0% of ratings point to a risky experience

~ Based on 15,004 App Store ratings for Costpoint Time and Expense.

Is Costpoint Time and Expense Legit?

Costpoint Time and Expense appears to be a legitimate app. AppsHunter Legitimacy Score for Costpoint Time and Expense is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Forced to use SSO but not compatible

Recently switched to SSO for logging in, now the redirects and requires a managed browser so the app is useless now. New UI is also worse.

Rendered useless

After the most recent update the app just straight up doesn’t work anymore. I can try to log in again and again and it just freezes or encounters an error. Please correct this.

Garbage

It’s horrible and they get away with putting out an inferior product because they have a monopoly with government contractors

Login Broken

Login via SAML completely freezes and sits there indefinitely. What would I do if i didn’t have a computer and needed to enter my time?? what is going on

Not a great app

This app has never been good and every update fails to fix its issues.

Log ins are a nightmare and frequently fail on first attempt, or they fail to save data. The app is slower than dialup internet. Not user friendly.

Please go out of business

I have a job to do, I shouldn’t have to waste my time with this inneficient and buggy app every morning.

Horrible

I would give it negative stars. It’s just horrible. It keeps asking for passwords changes pretty frequently then it won’t accept new password in app but will on a computer. Then it won’t work properly by not erasing lines or changing them or saving them. It looks horrible on your phone. It’s just bad. I wish the company I worked for would stop using it.
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Horrible glitchy slow counterintuitive menus and laggy controls

The app has one of the worst counter intuitive menu controls that I’ve ever seen. An app that requires you to be trained to use it is awful. Often when you click a menu it does nothing but stall which makes it likely that you begin to spam click other things to see if the app is responding at all. Adding to favorites button never works on the mobile version. The view pane is horrible when transitioning to mobile and it’s often distorted on the pc view as well.
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Annoying

I use this for work and my god is it frustrating to use. The occasional password change is fine but why can i not reset the password my self from the app or on the web service from my phone? Why is it always jumping through hoops to constantly change the password. It makes no sense what so ever. A manager resets it and it still says EXPIRED PASSWORD EVEN THOUGH IT WAS JUST RESET AND CHANGED, in what world does that make sense.
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Terrible!!

Costpoint always has login issues. It is nowhere near dependable. Fix it!!!

Newest update horrible

Newest update pop up to enter time into cells is horrible. More steps than previous. Counterintuitive and less efficient.

View summary

The view summary has been broken for the last five updates. Fix your app

Everything else is better

Absolutely the worst time tracking app I’ve ever used, it fails to log me in at least two times every day, overly frustrating annoying confusing. I Don’t normally do reviews but when I do it’s exceptional or just trash. EVERYONE I WORK WITH HATES THIS APP.

Logs me out

Terrible app. Logs me out all the time. Face ID doesn’t work. Makes me enter the server url again. How am I supposed to remember that? I shouldn’t have to contact IT every other day to fix this horrible app. Zero stars if I could. Doesn’t do the only thing it’s meant to

I wish I don’t need to use this app

This app is so hard to use.

Garbage

A few updates ago this worked well and was useful. Awful now.

Not working at all now

The app was working fine until the other day. Now it will not allow me to log in at all. I uninstalled and reinstalled it a couple of times and it does not work. Very frustrating to say the least. My online info still works fine so it’s definitely the app.

App has always been kind of annoying

Updates only seem to make it worse. Screen resolution is all jacked up on iPhone 16 pro.

Never works, totally unintuitive

Run from any company that uses this app for time keeping.

It is really terrible

The fact this is rated as high as it is tells you all you need to know about government contractors. This app is a steaming pile that manages to break every UX convention and is a daily productivity drain. A iPhone native version should be an easy upgrade with AI these days. Get with it.