Coursera User Reviews

Customer Experience

Positive experience47.2% of reviews
Neutral11.5% of reviews
Negative experience41.3% of reviews

~ Based on 906 written reviews from the US App Store.

What users say

Is Coursera Safe?

Coursera: развивайте карьеру appears safe based on user ratings. AppsHunter Safety Score for Coursera is 96/100.

This assessment is based on 173,429 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.1% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 173,429 App Store ratings for Coursera.

Is Coursera Legit?

Coursera: развивайте карьеру appears to be a legitimate app. AppsHunter Legitimacy Score for Coursera is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Hard to navigate compared to website version

Trying to navigate the app is much more confusing compared to accessing Coursera through the website.

Hidden Refund Policy

I requested a refund for Coursera Plus Subscription, but the process is extremely non-transparent. The system simply shows “Not eligible for refund” without providing any clear explanation, terms, or reasoning behind this decision. There is no visible link to detailed refund policy terms before purchase, and customer support does not proactively clarify the eligibility criteria.

This lack of transparency feels like a deliberate attempt to discourage refund requests rather than genuinely informing customers of their rights. Subscription-based platforms should clearly display refund eligibility conditions upfront — not bury them or leave customers guessing after the fact.

I would strongly recommend Coursera to make their refund policy more visible, accessible, and clearly communicated at the time of purchase. Until then, I’d advise potential subscribers to research third-party reviews before committing to Coursera Plus.
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Coursera

I love this app it helps me with tons of Korean and you don’t have to pay but if you want you can❤️

Too Tall

Polygon 🤷‍♀️

App Won’t Stay Awake

While watching videos in a course the screen keeps sleeping even if the video is full screen

Glitchy app/website and poor customer service

Impossible to get a simple receipt from them. Then I found out there’s no way to cancel unless you dispute the transaction directly via your credit card company. Buyer beware!

Do not like the update for pushing people to do a course with a fee premeditated, bring back audits.

Earlier coursera had an option to audit a course. I was one of the audit fellows who explores a course enough to invest in it. If the course I have invested doesn’t give me benefits my money is being wasted which I am not grateful for.I would like to have the audit option back to all courses irrespective of the specialisations as well. I can attend courses, then get certificate for ones that are relavent to career. I belong to basic sciences committee and there’s not enough courses worth exploring in coursera currently.
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Ai

Effective

The AI is extremely frustrating to work with at times

I understand AI for dialogue but grading with AI is genuinely frustrating. It does not provide good feedback in fact it will reject you when you use that feedback. Its very nit picky when it comes to answer it is trying to look for something to criticise it seems at times. Each time I interact with it. Its genuinely a nightmare. This AI is nowhere close to being used in a professional app setting although I encountered in practice assignments for now. I still bang on my wall whenever I interact with it. It never finds something to be satisfactory. Like a question I encounter never asks for something too detailed, it simply asks for answer and an explanation which would likely be 50 words+ I am not writing a 500 word essay on why I used a specific data type.
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**2.5 — Login system needs an update**

Mobile login is smooth, but on desktop and Apple TV you're still stuck with old-school username/password — no SSO, no biometrics, no passkey support, nothing. For a platform teaching modern software and programming, that's a glaring gap. Fix the login experience on non-mobile devices.

Course era review

I love course era because I am improving my professional career and knowledge in general.

Learning and achieving

Easy to access, learn and implement

No longer free courses

Just reinstalled after not using for a year and noticed that you cannot audit courses anymore. Must pay $50 a month to use now. Seems like they abandoned their original philosophy

Wow!

Islam makes for a Grreat education !

Great Resources

A wealth of knowledge!

Helps with public speaking

A wonderful course that help build confidence and articulate speech, very helpful for presentations

Just getting started..

So far I’m liking what I have seen

Text to speech

It will be really nice is the app incorporates a text to speech feature.

Excellent for learning

10/10

Nerd 101

I loved it it has created a need for learning that I lost years ago, some courses need to be revised because the volumen is so low you can’t hear almost nothing, and some instructors are booring and you can’t understand them very well. Overall it is the grates thing my friend has recommended .