Great app and amazing support
The app works flawlessly, I feel I can get the same work done no matter if I am on my computer or phone. The support team is incredibly diligent and are receptive to feedback. You can tell this is a product they are proud of and want to continue developing.
Works really well
My building added this recently - overall works great and the training was good.
Intuitive, clean, and efficient!
The Cove app gives us clear visibility within our building and between our property management team. response times, completion rates, and tenant satisfaction in one app. Setup was smooth, the team is responsive, and the product keeps improving. It’s helped us standardize processes and prove results to stakeholders. Excellent app!
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App seems trash
Couldn’t even get the initial welcome email. If I could rate it lower I would.
AWFUL!
Requires a code to set up but the app never emails it to you… endless circle of enter your email never to recurve anything and no way to contact anyone for help. My building confirms my email is set up in the system so clearly an app issue. Wish 0 stars was an option
Great idea. Unreliable
The idea is good to use the phone app to scan into the building but fails to work too often. I end up having to go to the lobby and show my driver's license, etc.
Just downloaded, app crashes immediately
I just downloaded the app and can’t open it b/c it crashed immediately. If I could leave zero stars I would!
Doesn’t work
App crashes when I try to open it
Does not open
Downloaded but cannot open it.
Great app
Easy to use. Constant updates. Tenants enjoy it too.
App crashes every time I try to open it
The app crashes whenever I tap on it. I haven’t been able to login. Flagging so hopefully the glitch can be fixed as I’ve tried everything on my end- including contacting customer service.
Response from developer
We at Cove sincerely apologize for the inconvenience you experienced, as we take user experience very seriously. While we had a temporary issue with app not working as intended, please note that everything has been resolved and you can use the Cove app with its full functionality. Thank you for your continued partnership!
Won’t send emails to login
Imagine making an app that requires a code from your email but it can’t email you
Constantly Freezes
This app constantly freezes up and I have to uninstall and reinstall when I want to make a reservation.
Come on!!!!
Come on!!!!
