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CPI Security inTouch

CPI Security inTouch

by CPI Security

1.6K ratings
184 reviews
🔧 Utilities
🌟 Lifestyle
Free

Details

  • Released
  • Updated

Features

Developer

CPI Security
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CPI Security inTouch screenshot #1 for iPhone
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CPI Security inTouch screenshot #5 for iPhone
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CPI Security inTouch screenshot #8 for iPhone
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About

Monitor and control your home or business security system remotely. Receive real-time notifications for events like alarms, door/window status, and system arming/disarming. Access event history and manage enabled devices for enhanced peace of mind.

✓Arm and disarm security system
✓Real-time door and window status
✓System arm/disarm notifications
✓30-day event history access
✓Email and text notifications for events
✓Control CPI Night Guard devices
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What users say

Summarized from real user reviews of CPI Security inTouch. Based on 1.6K reviews and a 3.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Lifestyle app.

Positive things

  • 🚀Easy to use
  • 🔒Reliable security system
  • 👍Convenient app features
  • 🚀Good video quality
  • 👍Helpful customer service

Negative things

  • 🐛App crashes and freezes
  • 🐛Unreliable camera/video functionality
  • 🐛Slow app performance
  • 🐛Difficult to navigate app
  • 🐛Inconsistent notifications
See all reviews

What's New in CPI Security inTouch

5.14.0

August 25, 2026

•Behind the scenes improvements to power future features

User reviews

Most RecentHighest RatedLowest Rated

Seems Dated

The App is not user friendly when making updates to settings.
KimmieLevoneKimmieLevone

Was good

Was working well now I can't get it to load since I upgraded my phone.

Edit: I had to uninstall then reinstall
A.D.HewittA.D.Hewitt

Good for some things bad for account management

This app has problems on iPhone, repeatedly the account management will not populate to allow you to see or make changes.
TheBearTechTheBearTech

Application

The app takes a lot of time to load up and when it does the cameras take more time than normal to load.
Escobar 841Escobar 841

Awful

Can’t find anything, cannot manage your account
KevinAcheKevinAche
See 179 more reviews

User experience

🐞

Reported Bugs

5 issues

Cameras going offline frequently

Bug

Inability to access recorded videos

Bug

Thermostat controls not working properly

Bug

Inconsistent arming/disarming of system

Bug

Doorbell camera not capturing footage

Bug
✨

Requested Features

5 requests

Add ability to delete/manage recorded videos

Feature

Improve app responsiveness and stability

Feature

Provide more customization options

Feature

Integrate with smart home platforms

Feature

Enhance notification system

Feature

FAQ

What can I do with the CPI Security inTouch app?

The app allows CPI Security customers to remotely monitor and control their home or business security system. You can arm and disarm the system, check the status of doors and windows in real-time, receive notifications for various events, and access a 30-day event history.

What kind of notifications can I receive?

You can set up email and text notifications for a wide range of events, including alarm events (fire, water leak, intrusion, medical panic), system arming/disarming by specific users, door/window status changes, forgotten system arming, and even unauthorized access to specific cabinets or your account.

Is the CPI Security inTouch app free to use?

The app itself is free to download and use. However, it requires a CPI Security system and a subscription to the inTouch service. A CPI inTouch user login and password are required to access the app's features.

What devices are compatible with the CPI Security inTouch app?

The app is designed for use with iPhone and iPod touch devices. Functionality may depend on the specific level of inTouch service you have subscribed to.

Who would benefit from using this app?

This app is ideal for homeowners and business owners who want to stay connected to their security system while away. It's particularly useful for parents wanting to monitor children's comings and goings or for anyone who wants enhanced peace of mind through remote control and real-time alerts.