CPI Security inTouch vs Trane® Home
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CPI Security inTouch
Monitor and control your home or business security system remotely. Receive real-time notifications for events like alarms, door/window status, and system arming/disarming. Access event history and manage enabled devices for enhanced peace of mind.
- Arm and disarm security system
- Real-time door and window status
- System arm/disarm notifications
- 30-day event history access
- Email and text notifications for events
- Control CPI Night Guard devices
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Now CPI makes it just as easy for you to stay connected to what really matters most: your home and family. With the NEW inTouch App from CPI Security, CPI customers can monitor and control their home or business security system through iPhone and iPod touch! With the inTouch App you can - * Arm and disarm your CPI Security System. * See what doors and windows are open in real time. * Be notified when the system is armed or disarmed. Great for school-age children! * Access a 30 day event history. * Access CPI Night Guard enabled devices. Email and Text notifications – With the inTouch service you can set up email and text notifications to come to your iPhone or iPod touch in real time – - when an alarm event occurs - fire, water leak, intrusion, or medical panic - when a specific user arms or disarms the system - when someone opens a door or window - if you left a door or window open - if you forgot to arm the system - if your safe, gun or liquor cabinet is opened - if someone attempts to login to your inTouch account and more! *Functionality depends on the level of inTouch service you have subscribed to. A CPI inTouch user login and password are required to log into this app. Visit www.cpisecurity.com/intouch to learn more or to sign up for service.
Trane® Home
Manage your home's essential systems remotely. Control thermostats, locks, lights, and cameras from your smartphone. Create custom automations and device groups for simplified home management.
- Remote HVAC control and scheduling
- Manage locks, lights, and Z-Wave devices
- Create custom device groups
- Automate home functions
- Find local HVAC dealers
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Take care of your home and the people in it from anywhere with Trane® Home (previously Nexia™). Trane Home is home automation made simple because now you stay connected everywhere you go. Run the most important systems in your home - thermostats, locks, lights and cameras - from your iPhone. Key Features Include: - Control, monitor and schedule your home's heating and cooling system from anywhere - Find and contact a Trane HVAC dealer in your area - Control locks, lights, and many other supported Z-Wave devices with an easy to use interface - Create and edit automations - Create custom device groups for better access and visibility
Screenshots
Verdict
The clearest difference is rating: Trane® Home at 4.8 against CPI Security inTouch's 3.7. Trane® Home also leads on ratings volume (154K vs 1.6K) and review sentiment (36% vs 21%). CPI Security inTouch's advantage is monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Trane® Home holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: Trane® Home has 154K ratings behind it against 1.6K, so its average is the more settled of the two. Written reviews point the same way: 21% of CPI Security inTouch's written reviews are positive against 36% of Trane® Home's.
CPI Security inTouch ships an update every 2 months, Trane® Home monthly. Both last shipped on October 22, 2026.
| Parameter | CPI Security inTouch | Trane® Home |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (1.6K ratings) | 4.8 (154K ratings) — better |
| Positive reviews | 21.2% of reviews | 35.6% of reviews — better |
| Number of ratings | 1.6K | 154K — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, Apple TV, Apple Watch — better | iPhone, iPad, iPod |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 375 MB | 99 MB |
| Age rating | 4+ | 4+ |
| Developer | CPI Security | TRANE U.S. INC |
Customer experience
CPI Security inTouch
Trane® Home
User reviews
CPI Security inTouch
From 1.6K App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Reliable security system
- 👍 Convenient app features
- 🚀 Good video quality
- 👍 Helpful customer service
Room to improve
- 🐛 App crashes and freezes
- 🐛 Unreliable camera/video functionality
- 🐛 Slow app performance
- 🐛 Difficult to navigate app
- 🐛 Inconsistent notifications
Trane® Home
From 154K App Store ratingsWhat we love
- 🚀 Easy to control from anywhere
- 🔒 Secure remote access
- 👍 Convenient app integration
- 👍 Helpful for monitoring HVAC system
- 👍 Simple to use
Room to improve
- 🐛 Unreliable connection/disconnection issues
- 🐛 Inaccurate temperature readings
- 👎 Difficult to program schedules
- 👎 Clunky and unintuitive user interface
- 👎 Limited functionality compared to competitors
Bugs and requests
CPI Security inTouch
Reported bugs
5 issues- Cameras going offline frequently
- Inability to access recorded videos
- Thermostat controls not working properly
- Inconsistent arming/disarming of system
- Doorbell camera not capturing footage
Requested features
5 requests- Add ability to delete/manage recorded videos
- Improve app responsiveness and stability
- Provide more customization options
- Integrate with smart home platforms
- Enhance notification system
Trane® Home
Reported bugs
4 issues- App freezes when changing fan mode
- Geofencing feature not working reliably
- Thermostat not syncing with app data
- Frequent app crashes and disconnections
Requested features
5 requests- Add Apple Watch app support
- Improve scheduling and programming options
- Provide more detailed usage history and analytics
- Integrate with smart home platforms (e.g. HomeKit)
- Allow customizable temperature ranges and settings
In-app purchases
CPI Security inTouch
No in-app purchases
Trane® Home
No in-app purchases
Questions
Is CPI Security inTouch free?
Is Trane® Home free?
Which has better reviews, CPI Security inTouch or Trane® Home?
Do CPI Security inTouch or Trane® Home have ads?
Which is updated more often, CPI Security inTouch or Trane® Home?
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