Trane® Home Reviews: Is It Legit?

Customer Experience

Positive experience36.0% of reviews
Neutral13.2% of reviews
Negative experience50.8% of reviews

~ Based on 500 written reviews from the US App Store.

What users say about Trane® Home

Is Trane® Home Safe?

Trane® Home appears safe based on user ratings. AppsHunter Safety Score for Trane® Home is 96/100.

This assessment is based on 152,873 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.6% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 152,873 App Store ratings for Trane® Home.

Is Trane® Home Legit?

Trane® Home appears to be a legitimate app. AppsHunter Legitimacy Score for Trane® Home is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Need to make the scheduled simpler to set up

Great app

ResidioApp is much better

This app does not let you know if your unit is not running or disconnected from WiFi. Trane does nothing to improve this app whatsoever. Also the entry of your passcode every time you go into the app is annoying and the small numbers if you hit them wrong have to keep on re entering. They should let you set how often you want to enter your passcode.
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Problems

For such a young machine, my heat pump has had many too many issues requiring service and labor and money. Becoming increasingly disappointed.

Not connected

There’s no option to troubleshoot just says not connected

Enjoy the convenience

Very easy to use

Quit in 13 months

All major parts broke in 3 months. Had no air for 6 days. Installation company was out 3 times with parts Trane support made them get. Had a shutdown 2 months prior to this and it cost $375.00. Internal float. Issue. May be a lemon!

Lost features with new version that just showed up on my phone

Details in events tab reduced to nearly no events! Would like the old version back.

Air

Truly enjoying the comfort of air conditioning, being able to assess it with my phone is amazing

New App Beta

Not a fan of this format. I want my old app back

Works great!

Love this app when we’re out of town. I can change the temp when we’re on our way home. Helps with our energy bill.

Issues

Constant Connectivity issues

Notices

Constantly notified to change filter. I have a permanent filter which I examine and clean regularly yet after doing so I get notified to change filter which is annoying

Trane WiFi

LOVE the WiFi capabilities on my Trane HVAC. So when I bought a second unit, I bought the exact same thing —incredible! Plus my Trane dealer in my local area is fabulous!

Trane thermostats

Great investment. Work well with my new system. Love being able to control the temp in my home from my phone. Wish I could request service from my dealer on the app and track upcoming appointments.

7 years of being locked out of my account/wifi app failures

Says it all in title waiting once again to get help

Stopped working after iOS update

Doesn’t connect or stay connected after upgrading my iOS to 27.

Incredible

Incredible wow take stars

Nothing stops a Trane

We love the app & the easy lifestyle our Trane offers us.

App sucks so does tstat

This app sucks! It's like it wa written in 1999! It functions poorly, doesn't communicate alerts with the tstat and the tstat sucks, too. Ecobee forever!

Cool

Good stuff nice cold air