Best App for food
I have bought food from craft my plate for my farm house party and the food was very delicious and tasty. I thought food might become cool by the time it reaches our farm, but their maintained it in such a way that it was super hot and fresh as if cooked and served immediately. Thank you craft my plate.
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Bad experience The food delivery happened 1 hour late And it was not done properly
The food delivery happened 1 hour late
And it was not done properly
The sambar was leaked as u can see
The paneer was oily
Family members got ill after eating
And it was not done properly
The sambar was leaked as u can see
The paneer was oily
Family members got ill after eating
Avoid CraftMyPlate for catering if your event depends on timely food delivery.
I booked lunch catering through CraftMyPlate for 5th July, selecting the 11:30 AM–12:00 PM delivery slot for an event in Hyderabad. Since my event was on a Sunday and they insisted on full payment due to high demand, I paid the entire amount in advance.
The food didn’t arrive until 2:24 PM—more than 2 hours late. By then, the event schedule was completely disrupted, and I was left apologizing to my guests instead of enjoying the occasion.
What made the experience even more frustrating was the complete lack of customer support. My order was being handled by Vyshnavi (+91 92810 64165), but despite repeated calls, I received no meaningful response and my calls were effectively ignored. The in-app Help Center, which only lets you request a callback, proved to be completely useless during a time-sensitive situation. When your food is hours late, waiting for a callback is not customer support.
This level of service is unacceptable for a catering platform that markets itself for important events. A delay of a few minutes is understandable; a delay of over two hours with almost no communication is not.
Fortunately, my guests did not include young children or elderly people who might have been more seriously affected by such a long delay. Had that been the case, the consequences could have been much worse.
If you’re planning a birthday, baby shower, housewarming, office event, or any gathering where timing matters, I strongly recommend looking elsewhere. A catering service should provide reliability and communication, the two things CraftMyPlate completely failed to deliver in my experience.
The food didn’t arrive until 2:24 PM—more than 2 hours late. By then, the event schedule was completely disrupted, and I was left apologizing to my guests instead of enjoying the occasion.
What made the experience even more frustrating was the complete lack of customer support. My order was being handled by Vyshnavi (+91 92810 64165), but despite repeated calls, I received no meaningful response and my calls were effectively ignored. The in-app Help Center, which only lets you request a callback, proved to be completely useless during a time-sensitive situation. When your food is hours late, waiting for a callback is not customer support.
This level of service is unacceptable for a catering platform that markets itself for important events. A delay of a few minutes is understandable; a delay of over two hours with almost no communication is not.
Fortunately, my guests did not include young children or elderly people who might have been more seriously affected by such a long delay. Had that been the case, the consequences could have been much worse.
If you’re planning a birthday, baby shower, housewarming, office event, or any gathering where timing matters, I strongly recommend looking elsewhere. A catering service should provide reliability and communication, the two things CraftMyPlate completely failed to deliver in my experience.
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Spoiled Food & Zero Response Extremely Disappointed
Craft My Plate provided good sample food before the order, which built our trust. However, for the main event, they delivered spoiled biryani and poorly prepared food items.
What was even more disappointing was the response from their team. Despite continuously trying to contact Sampath, Anand, and Manasa, none of them responded to our calls after the issue was raised.
This kind of service is completely unacceptable and feels misleading to customers. Very disappointed with the overall experience.
What was even more disappointing was the response from their team. Despite continuously trying to contact Sampath, Anand, and Manasa, none of them responded to our calls after the issue was raised.
This kind of service is completely unacceptable and feels misleading to customers. Very disappointed with the overall experience.
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Useful application
Good
