Create Credit Union Reviews: Is It Legit?

Customer Experience

Positive experience84.4% of reviews
Neutral3.8% of reviews
Negative experience11.8% of reviews

~ Based on 633 written reviews from the US App Store.

What users say about Create Credit Union

Is Create Credit Union Safe?

Create Credit Union appears safe based on user ratings. AppsHunter Safety Score for Create Credit Union is 94/100.

This assessment is based on 4,260 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.7% of ratings point to a safe experience
2.9% of ratings suggest some concerns
5.4% of ratings point to a risky experience

~ Based on 4,260 App Store ratings for Create Credit Union.

Is Create Credit Union Legit?

Create Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for Create Credit Union is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App review

User friendly . ๐Ÿ‘

Great credit union

Very user friendly app. Great Credit Union!

Create name sucks

I cannot believe after 40 plus years I need to open another account at another bank because yours is always down for maintenance or some other BS. Not reliable anymore. Call center canโ€™t help much anymore. They donโ€™t have access. No more after hours help. No more Saturday locations open. No more community anymore just corporate. People used to take pride in Clark county credit union, and they use to care about us now itโ€™s all business. Create credit union sounds like weโ€™re going to hobby lobby. What a joke. Changing the whole make because it will bring on other areasโ€ฆ. Well guess what? Pahrump people work in Clark county.
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My account

Easy and fast

Enjoy the app

CCCU has a very safe and secure app which I use daily. Super user friendly.

Great App

I have been using this app for a while now. Iโ€™m very satisfied and happy with the experience. Great job Create CU team!

Doesnโ€™t work right

Accounts completely unavailable online, and by phone for 65 hours. Absolutely unbelievable.
Due to an โ€œupdateโ€.
Absolute BS.

Excessive Maintenance

This app is mostly functional. However, I'm leaving this 2-star review because I tried to check my balance only to find that mobile, online and phone systems are down for maintenance all the way from early Friday afternoon to late Monday morning. This is asking too much patience from me. I would have liked an email notice if this much maintenance was going to be done. Any other application would have done the maintenance over a single night but CCCU doesn't seem to appreciate the inconvenience this amount of maintenance causes for their users. I could have missed a loan payment because of this nonsense.
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Awesome

Easy

Great Service

Very convenient

App

Easy to navigate

My review

Very easy and convenient to use. Excellent app

Cccu

Excellent bank

Wonderful service great customer service and the location for me is perfect.

Keep up the good work.

Review of App

Excellent ๐Ÿ‘ Easy to navigate!

Reliable

So far all my reporting information has been reliable. Thank you create credit union

Update review since change of name

Itโ€™s nice to be able to see particular details and check on certain transactions and activities that are happening on a daily basis. Itโ€™s easy to pinpoint if youโ€™re surprised by transactions that you use card or app to pay.
Makes it easy to pinpoint fraudulent activity and transactions.
The service is basically the same as before the name change. Just couple of times I thought I should have be notified of activity; then when researching and investigating it on my own the joint account holder
Person shares the account their information was stolen.
People who communicated in some circumstances were helpful and nice .
Just when you have had fraud happen to you in past and longtime goes by than it happens again. Itโ€™s truly very hard to trust this AI GENERATED technology and makes it hard to continue to use the system of tap or more importantly trust anyone selling products and services to you .
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Service

My wife and I enjoy the service that the Create credit union staff provide. They are very helpful and take the time to help us with any issue regarding our accounts.

Easy to use!

Great and user friendly

Excellent App to use!

The mobile app has never failed me. I have sabered myself so much time and effort using the app for all my financial transaction needs.