Credo Mobile User Reviews

Customer Experience

Positive experience8.3% of reviews
Neutral0.0% of reviews
Negative experience91.7% of reviews

~ Based on 12 written reviews from the US App Store.

Is Credo Mobile Safe?

Not enough ratings yet to assess Credo Mobile.

Is Credo Mobile Legit?

Credo Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Credo Mobile is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

This app sucks!!

Downloaded the app, and couldn’t get past the verification even when I checked all the pictures. Getting a bit frustrated with the hoops I have to go thru when checking my balance, customer service. Wish there was another phone company option that is not Verizon or spectrum etc.

This app is impossible to use. - Zero stars, actually.

Why is CREDO negligently leaving this worthless unsupported, abandoned & utterly non-functional app on the App Store?

Impossible to use

I have tried to use the app, but it simply does not recognize my number or email address. Useless app. Being such a small company in comparison to some of the other carriers, one would think that it would strive to give excellent service to gain customers rather than risking losing them.

Terrible

I can’t even log-in to my account. Not worth the trouble.

Great goal, disappointing service

Keep getting emails saying I have to update my SIM card. But the instructions do NOT work. And no one responds to my requests for help.
Addendum
I finally got someone on the phone. She was professional, courteous, clear and concise. Her instructions were exactly correct. But, what is the purpose of putting bad instructions on the website. I downloaded the app, but my credentials will not let me log in. I am deleting the app.
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Login info does not work so app is useless

Don’t bother downloading

Not a legit app

Confirmed with Credo Mobile that they currently do not have an app, so this one is most likely a scam/fraud. Credo should make more effort to have this removed from the app store and/or at least make it very clear that they do not have an official app.

Useless

You just cannot log in, no matter how hard you try. Irritating.

Fraud

Did anyone notice that ‘bugs’ is spelled wrong?

CREDO mobile doesn’t have an app…only a website

Amazing company to support!

Credo Mobile is an ethical brand with great coverage for phone service unlike the major large corporations that only care about profit.

Can’t Login

Can’t login with my credentials.

Can’t log in

I can log in to the website on my desktop, but here, nope. No, that is a valid password and email address for my account, thank you!