Crew Call User Reviews

Top reviews

Absolutely love it

Took me a while to find an app that would work for me. This works so well. Clean and easy to set up and use. Could you please set up half days with the ability to add overtime. Also invoice type would be a handy option as clients often request PAYG in bold letters in the title.

Keep up the great work you legend!
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Response from developer

Thank you very much for the kind words. I’m glad to hear you’re making good use of Crew Call! The title of an invoice can be easily changed, both for Invoice Templates and on an invoice to invoice basis. You can even use Invoice Templates so that each Job creates two invoices, one as PAYG for Labour and another as Tax Invoice for Equipment. Please reach out via the Contact Us Form in the app for feature requests. It’d be good to hear more about your use case for overtime on half days. Thanks!

Must Have for Film Crew

I work mostly in TVCs and this app is perfect to keep track of my hours and the gear I used. Shows me an overtime breakdown with the correct penalties, flags when I might break turnaround, etc. The invoicing features are super useful, I do all of my invoices directly in the app and can easily send them from my phone right after a job. The amount of time it saves me makes the yearly subscription well worth it.
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Tool I use daily

An amazing app that has had a lot of thought and care put into it. A must have for film crew!

Excellent app to make time tracking and invoicing in the Film industry easier.

Brilliant app for anyone in the film industry.
It’s simple to use, is updated regularly and if necessary, support gets back to you promptly. You put in the details and it does the calculations for you, overtime, kms, superannuation. You then generate and send a clear, detailed invoice, that makes you look far more professional than you feel.
I cannot recommend this app enough. If paperwork and invoicing is your nightmare get Crew Call and save a tonne of time and stress.
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My life just got a little simpler

I would go as far as calling it an essential tool for any freelancer in the film industry.
It’s more accurate and faster at calculating OT, NL, GST and so on compared to me and my note pad, calculator and that vague memory of last week’s shoot.
Love it and will keep recommending it!

Completely overpriced

$70 a year! Are you kidding me. When it was at $40, that was barley acceptable. I’ve been using for a few years, it’s ok. When I originally purchased the app, it was the best thing on the market, but it’s still not great by any means. You got to work around some of it’s limitations to get the correct information in. The updates have been helpful, but the app is far from perfect. $70 is totally greedy. The app must have been developed by film tools.
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Response from developer

Thanks for sharing your feedback. I’m sorry to hear that you feel the recent price increase is unacceptable. The price changes in Q1 ‘24 were updated to reflect Crew Call’s new invoicing functionality as it’s no longer just a Time Tracking App for Film Crew but also an Invoicing App for Film Crew. I agree, Crew Call is definitely not perfect but I work hard to make it customizable to maximize its compatibility for Overtime Calculations all over the world. To my knowledge there is nothing else that offers the flexibility that Crew Call offers. If something isn’t working for you please reach out via the Contact Us Form in the app and I will endeavor to build what is required to make it work for you. I’d love to hear more about the limitations you are working around so that I can make it even more useful going forward. Also, definitely not developed by Film Tools. Crew Call has been built from the ground up by me, Bradley Andrew, an Indie iOS Developer and VTR Operator from Melbourne, Australia. Made by Film Crew, for Film Crew.

Best app ever

Amazing. Saves me so much time!!!!

Compulsory app for film/tv/commercial crew

This app is a complete game changer. I use this app to track all my job hours, overtimes, travel times and also the button that adds automatic afternoon tea at the end of the day. Being able to save all my rates and gear rental so you can automatically add it to a job.
The new feature of being able to track your distance driven makes log booking for my work vehicle so easy come tax time.
I use it mostly as a freelancer, but when I’ve done long-form work it makes weekly timesheets very easy.
Also the creator of the app is very easily contacted and always updating the app with new features.
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Makes The Invoicing Stage of a Job a Breeze

This app has made my life so much easier. I’ve been working a bunch of TVC’s back to back and logging the times and having it calculate overtime has saved me so much time when it comes to invoicing. No more half filled out start and end times in the notes app and spending hours after the job doing math. I’ve recommended it to everybody I work with! Thanks so much for making this, I don’t know how I lived without it before!
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Great functionality and easy to use

Crew call has been a game-changer for my time tracking on set, but has really come into its own when invoicing for commercials and dailies. The straightforward and editable OT rules take all of the stress out of billing for weird hours. The developer is also pretty active in improving and adding to the app. Well worth thr subscription!
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By film crew for film crew

Really great app, especially for those of us working on commercials and dailies. You’re going to wind up writing down your call and wrap times, the gear you used etc in your phone’s notes anyway so why not use crew call? It’s faster & much more detailed. I like how it calculates overtime for you: I find it very useful at the invoicing stage. Plus the developer is always adding useful new features that just make sense. Quality software for film and TV professionals
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Response from developer

It brings me great joy to hear how much you are enjoying Crew Call, thank you for the compliments, they are very much appreciated. I’m glad you are enjoying the rollout of new features, many more are in the works. Thank you for the support, if you ever have any ideas for new features please don’t hesitate to reach out!

Highly recommend this if you’re in the film industry

This app is amazing makes my life so much easy tracking your hours on set, The layout is super straightforward and quick to read Super handy especially if you need to send out your log hours to production and want to do it on the fly with the click of a button

Response from developer

Thank you so much for the kinds words. I’m really glad to hear Crew Call is making your life easier on-set, that was my intention from the very start. I appreciate your support and if you ever have any ideas to improve Crew Call they are most welcome!

What an app!

This is exactly what I’ve been looking for and allows me to manage my time so efficiently. Defiantly a go to app for me.
Good stuff!

Crew Call review

I like the app, it does exactly what I need, and if in the future I am in a position to use the other features then I will.

I should mention that in my experience utilizing the slider bar for the time scale component can be difficult, very small adjustments using your finger have to be made to choose the exact time you need.
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Response from developer

Thank you very much for the review, I’m glad to hear you are enjoying Crew Call! I understand the difficulties you describe when using the time slider, the good news is they were fixed in Version 1.5. Now you can tap to the left or right of the circle when using the slider for fine adjustments. This allows you to jog the time selection by one increment, either 6 Mins or 15 Mins. For a detailed overview of the new slider please check out the Learn Section in the app. Under ‘Quick Tips’ there is a short video titled ‘Time Slider’ which will tell you everything you need to know. Thanks!

Doesn’t make easy what needs to be made easy

Day rate / 12hr guaranteed
is what is most common in the film industry. You get a number for that day rate, let’s say 400 for the day. The first 8hrs of your day is straight pay at 1x hourly rate, but the remaining 4hrs (too add up to 12) are at a 1.5x hourly rate, calculating up to that 400 total. OT beyond that is then at 2x hourly rate, but this app asks for an 8hr rate (or something, it’s not clear and it’s not changeable, it’s just grayed out)
What just about everyone needs help with is figuring out what your straight time hourly rate is to make sense of what makes that 400 even at a 12 hr day is in the first place (any time shy of 12 still = 12 hrs in the industry) this is needed so that you can figure out how much they owe ya beyond the 12 hrs that you had worked. This app either does not do that, or is designed so poorly that it’s not clear how to do that.... can’t we just put a day rate for a 12 in a slot and have it do the math? Is there any app out there that does this anymore? There was a good one years ago called wrap time, but it’s gone now and this app has earned 1 star from me for getting my hopes up and letting me down.
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Response from developer

Hi Kopextacy. I’m sorry to hear about your troubles with Crew Call. The feature that you describe is actually on my to do list and will be pushed out in the next update. What you are describing is negotiating a 12 Hour Rate with Production but using an 8 Hour Rate as your base. The 12 Hour Rate is then made up from 8 Hours at 1.0x (Base Rate) and 4 Hours at 1.5x. It is essential to use an 8 Hour Rate as your base so you have correct calculations for 1.0x and 1.5x. The new update will have a Rate Assist Tool that lets you put in your 12 Hour Rate and it will calculate your 1.0x and 1.5x based on the current Overtime Calculation, thus correctly setting your base 8 Hour Rate. I recently workshopped this with another US Crew Member and we implemented a new Minimum Work Day Option so you can have your Min 12 Hour Day calculated at the correct penalties. If there is something that doesn’t work for you, all you need to do is ask and we’ll make it a reality. The best way to contact us is via the form in-app or by email. I trust in time we’ll be able to turn this 1 Star Review into a 5 Star Review. Thank you for sharing your feedback!

Awesome, almost exactly what I need!

Would be great if you could include a section about expenses per shoot like travel etc and whether you've sent your invoice or not and if they've paid or not. Thanks for your hard work!

Response from developer

Thank you for the great feedback Kevin! Adding receipts to each work day is something that is definitely on my to do list and will come in a future update. I’ve also felt the itch for a invoice sent / invoice paid toggle, I’m a touch hesitant to introduce it as Crew Call is primarily a time keeping app which may confuse things. Let me think on it some more, I suspect I’ll figure out something that makes sense and will find a good way to work it in. I appreciate your time, glad to hear you’re enjoying it so far! Update 01/07/21 Yesterday I launched V1.6.1 which allows you to mark jobs as Sent or Paid, a great addition based on your suggestions Kevin, thank you!

Ellery Ryan

Incredible app. It has absolutely everything you need to be able to track your hours and work times.

The layout and usability is amazing too, it makes rather hard calculations (penalty rates, gear etc) very straightforward.

Essential for individuals and also film depts who are on long jobs, keeps everyone in the loop.

Highly recommend! You won’t regret the purchase.
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Clunky interface

Difficult to use, I just want to check my time and get bombarded with irrelevant questions. The invoicing function doesn’t work for how I invoice jobs.

Response from developer

Hi Jeff, I'm sorry to hear that you feel Crew Call is difficult to use. I spent a lot of time working to make sure the user experience is as smooth as possible. If you had a moment to let me know what feels 'difficult to use' that would be appreciated. That way I can fix the problem. The best port of call is crewcall.software@gmail.com As of 4th Nov 2020 there is no invoicing function within Crew Call so I'm not quite sure what you mean? Crew Call is a 'Time Tracking' App, while it does provide calculations for labour and equipment it is not intended to replace dedicated accounting software. Thanks!

Seriously. You need this!

This is perfect for any film crew. It has everything I thought I needed and heaps of things I hadn’t even considered!

Buy it and avoid the forensics required when you’ve not taken billing notes during the shoot.

This is a game changer

For years I’ve wanted a tool to manage my time and equipment on-set but have never found anything suitable. Everything else has little quirks and requires work arounds. This app just works. Noting times is fast, equipment is easy to discount and the reports are useful and look great. Love it!