FREE?
I got a replacement tag. It’s supposed to be free. Instead I was charged $10. THAT’s NOT FREE.
Peace of mind
So glad my new dog is a Crum dog. My last dog also was one. Peace of mind knowing that Crum will always be there if needed.Thanks guys you provide a great service.
Address
Couldn’t put in whole address
Don't sign up or even getting the tag
They charge you immediately. Don't even bother to get the tag since they charge the subscription immediately on a monthly basis. This is a scam business.
BEWARE: “free” tag is followed by unexpected charge
They advertised a free tag but after it came in, I scanned it and set up the pet profile, an unexpected subscription was charged. I didn’t authorize any payment and only noticed a charge when I got a credit card notification as I I was still setting up the profile. I immediately canceled the subscription (it took a while to even figure out how, as I had to finish setting up the profile first) and reached out for support but they were no help and refused to refund the charge. I didn’t enter my credit card info or enter my passcode for payment. I don’t even recall an option for the premium membership or otherwise. Beware that they entice with a free tag just to sneak in a paid subscription.
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