Locked out of funds
I used to consider Crypto.com one of the fastest and most reliable crypto apps I had used for years — until this recent issue.
My withdrawals stopped working, so I contacted support to clarify what happened. After that, my account was locked. The email said it was locked upon my request, but I never requested that.
For around 10 days, I have had no normal access to my account or funds. I have spent over 10 hours with support, completed verification multiple times, reinstalled the app, updated the OS, tried multiple devices, and provided screen recordings.
Support keeps sending me in circles with “try again” and “send another video” instead of restoring access or giving a clear explanation.
They told me only I can withdraw my balance to my own account — but I cannot do that because they still have not restored access. I also asked for a formal account closure / offboarding process if they cannot restore access, but that request has not been addressed.
What makes this even more concerning is that another person I personally recommended Crypto.com to reported a very similar issue: their account was also locked with an email saying it was done by request, although they say they did not request it either.
This is extremely concerning for a financial service. Users should not be locked out of their funds for days, repeatedly verified, and still left without a practical resolution.
Support reference available privately
My withdrawals stopped working, so I contacted support to clarify what happened. After that, my account was locked. The email said it was locked upon my request, but I never requested that.
For around 10 days, I have had no normal access to my account or funds. I have spent over 10 hours with support, completed verification multiple times, reinstalled the app, updated the OS, tried multiple devices, and provided screen recordings.
Support keeps sending me in circles with “try again” and “send another video” instead of restoring access or giving a clear explanation.
They told me only I can withdraw my balance to my own account — but I cannot do that because they still have not restored access. I also asked for a formal account closure / offboarding process if they cannot restore access, but that request has not been addressed.
What makes this even more concerning is that another person I personally recommended Crypto.com to reported a very similar issue: their account was also locked with an email saying it was done by request, although they say they did not request it either.
This is extremely concerning for a financial service. Users should not be locked out of their funds for days, repeatedly verified, and still left without a practical resolution.
Support reference available privately
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Do not download
Customer service sucks take forever to withdraw money been longer than a week to get the funds back to my bank account ridiculous how u have to download 3 apps for this broker to work
MAGA Company
Don’t do business with Trump affiliated grifters.
What does your America look like
What an amazing idea, i just love this app
One of the worst apps EVER!!
This is as of MAY of 2026…
This gotta be one of the WORST CRYPTO EXCHANGE EVER!!!! It only lets you buy up The WHOLE DOLLAR amount and always leaves like 68 cents behind??? WHY??? AND, I had money from proceeds of a crypto sale in USDC and I couldn’t even withdraw draw that amount. I EVEN let the amount settle and still couldn’t withdraw it!!!! The only option was reinvest it back into crypto!!! One of the worst EXCHANGES EVER!!!! Takes so many steps to do a simple transaction too!!! Why??? ONE OF THE WORST EXCHANGES EVER!!!!
This gotta be one of the WORST CRYPTO EXCHANGE EVER!!!! It only lets you buy up The WHOLE DOLLAR amount and always leaves like 68 cents behind??? WHY??? AND, I had money from proceeds of a crypto sale in USDC and I couldn’t even withdraw draw that amount. I EVEN let the amount settle and still couldn’t withdraw it!!!! The only option was reinvest it back into crypto!!! One of the worst EXCHANGES EVER!!!! Takes so many steps to do a simple transaction too!!! Why??? ONE OF THE WORST EXCHANGES EVER!!!!
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I
I
Excellent exchange
Amazing !
Inefficient interface
Everything takes 10 taps to find and view.. why is every function hidden? Otherwise it has worked fine so far.
Horrendous app
Apparently designed by people who’ve never used it. By FAR the worst, least intuitive, and most confusing crypto exchange I’ve tried (compared to Coinbase, Coinbase Advanced, Kraken, Kraken Pro, River, Gemini, Robinhood, Venmo, and Cash App). It’s shocking how clunky even the most basic tasks are.
The only reason I’m here is because Cryoto.com tried to charge me an offensively high ≈$35 fee to move $21 small of bitcoin to a new address, and the only workaround without selling the bitcoin is to first move it to their Temu-quality exchange. Now, after going spending several minutes going through their glitchy dual 2FA process, I’m told that my .0002 Bitcoin transfer does meet their .0008 minimum.
Shady AF and borderline criminal shenanigans. They REALLY don’t want people moving crypto off their platform. Huge red flag. I wish Polymarket let me bet on how long it will take their executives to end up in jail, because those are the vibes everything about this app screams in its practices and UX.
Yikes. Avoid like the plague.
The only reason I’m here is because Cryoto.com tried to charge me an offensively high ≈$35 fee to move $21 small of bitcoin to a new address, and the only workaround without selling the bitcoin is to first move it to their Temu-quality exchange. Now, after going spending several minutes going through their glitchy dual 2FA process, I’m told that my .0002 Bitcoin transfer does meet their .0008 minimum.
Shady AF and borderline criminal shenanigans. They REALLY don’t want people moving crypto off their platform. Huge red flag. I wish Polymarket let me bet on how long it will take their executives to end up in jail, because those are the vibes everything about this app screams in its practices and UX.
Yikes. Avoid like the plague.
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Ease of use
Great site for trading crypto everything is professional and above board. Glad I found them
Crypto.com is Scam.
Crypto.com have stolen a lot of money from me. They systematically does this. I have tons of evidences to prove it.
Fake account
Don’t use this app it’s scam
99xhz6a2rg => 50$
Code de parrainage pour gagner jusqu’à 50$ de CRO lors de votre inscription : 99xhz6a2rg
Lors de votre 1er verrouillage de CRO (180 jours) sur Crypto.com Exchange, vous recevrez :
10$ => pour minimum 1000 CRO verrouillés.
50$ => pour minimum 5000 CRO verrouillés.
Lors de votre 1er verrouillage de CRO (180 jours) sur Crypto.com Exchange, vous recevrez :
10$ => pour minimum 1000 CRO verrouillés.
50$ => pour minimum 5000 CRO verrouillés.
Time sensitive information, please don’t skip. Listen to my testimony about this App.
I have tried many different crypto trading Applications Many are confusing and exhausting.
But this app is simple and offers statistics that are helpful for beginners and people that have been around for a while. It also offers ways to learn and earn money for learning. Staking is available I haven't tried it yet but the option is there, if you're looking for something like that.
Although I sometimes fell victim of crypto scam on one platform not this App, but a friend recommended Hacker Raphael to me and they were able to assist me recover it all. That’s my testimony today. If you have any issue in getting back your lost crypto funds. Rush now and contact best in the game of recovery.
Cryptorecovery360 via gmailcom
But this app is simple and offers statistics that are helpful for beginners and people that have been around for a while. It also offers ways to learn and earn money for learning. Staking is available I haven't tried it yet but the option is there, if you're looking for something like that.
Although I sometimes fell victim of crypto scam on one platform not this App, but a friend recommended Hacker Raphael to me and they were able to assist me recover it all. That’s my testimony today. If you have any issue in getting back your lost crypto funds. Rush now and contact best in the game of recovery.
Cryptorecovery360 via gmailcom
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Laughable
Pictures show when Cro was worth .77….. lol!!! After a vote to redilute 70billion coins back I would advise staying away from everything crypto.com related
Could be awesome
On the verge of awesome but they need a better way of getting cash into the exchange like they do the app
i recommend
amazing
My favourite app
Since dabbling in crypto for about 3 years had brought up persistent frustrations around high spread fees I finally put some effort in and learnt to use the exchange. Turns out, not that hard and I can now make profits trading on even minor market swings.
Great app
Have had a great experience with the exchange app and the crypto.com app only thing to improve it would be the ability to convert fiat £ to usdc instead of having to use the website for that. Otherwise perfect app.
Mr Rashid
Really good and safe
