App is never properly updated
I don’t like how the temperatures are never updated. The actual snow is not recorded properly and sometimes there’s no access to knowing what trails and lifts are closed or open when on the mountain it’s supposed to be a helpful tool for those who wanna know if Northway is open or not. It’s not necessarily the app’s fault, Very disappointed in the people updating the app.
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Great when it works
Is this thing even connected to the interwebs? Data rarely populates on the first few attempts. UI is also struggling to be intuitive. I like it when it works, but it’s mostly frustrating.
Weather
The blog is usually significantly out of date and contains irrelevant information. Skiers want the real information, not just propaganda and salesmanship.
App
This is the worst app ever. No information. Barely works. Everyone I talk to about hates it.
Awful purchasing experience
Worst app I have seen in a long time. Can’t buy ticket and parking pass in one step. Requires multiple sign in’s as it keeps redirecting to another and another website in an iframe. This is not an app, this is a nightmare of a mad dog after a bad meal!!
Food
Trying to find if restaurants are open and when. Tough find
Gosh
I look at it for a past time
Slow
The app is very slow to load the current conditions
Doesn’t track speed anymore
So annoying that the app upgrade no longer allows you to track your speed on runs.
So much opportunity…
Not a simple layout. Can organize better. Get to most important info faster. Have people read latest news/alerts first. Quickly allow to book parking.
Scammers
No snow conditions report? Disgusting display of greed!
Website difficult to navigate
I’ve spent so much time on your app and website trying to register my vehicle, then trying to reserve a spot. Finally was able to, however it wouldn’t accept my ikon pass so I had to pay for parking when I am a pass holder. Very frustrating.
App is awful
The app is garbage.
This rating is about the app, not the resort—
This app is super bush league, unstable, wonky to navigate, etc. Needs serious overhaul.
Snow
Where is your season total for snowfall?
Your stats
This is a great app for keeping track of yourself on mountain. This is not a great app for keeping up to date with mountain events or weather. Descriptions of daily reports isn’t bad. Overall updates of events and mountain top cameras is very poor.
Conditions broken
The weather/conditions link has been broken this entire season if not longer. Trail/lift and other links work fine. Those are the only two links most users use. iPhone 12 mini, multiple iOS versions.
Conditions
It would be nice if a giant tab titled “conditions” would appear somewhere on your app. It’s pretty much all we need to know. Also, a ski resort app should be the last app you need to customize or log into. My situation does not change the ski conditions of the mountain.
-Respectfully, someone who’s been skiing your mountain for 30+ years.
-Respectfully, someone who’s been skiing your mountain for 30+ years.
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Halfway there
If the idea of the guide map is to help guide while on the hill, it should have tails labeled so you don’t have to go back and forth. The main map is pretty good though.
No forecast
Can’t view the forecast or the mountain report in the app.
