Machines and App both broken
Dryers don’t work and I can’t even use the app to report it because it 1. Can’t even scan the barcode and 2. Does not recognize any of the codes for the machines. It is too difficult to have to go through all these hoops when paying over $5 a load
Garbage Company.
In my apartment building at least half and usually 2/3 of the washing machines are broken at any given time. I consistently report every machine failure and yet month and month, year after year, they are still broken. By my estimation I alone have given CSC enough money to buy three industrial washing machines over the past decade, and yet still the same aged machines rot, leaking water everywhere.
CSC service works isn’t a bad company, they are an evil company because they steal my most precious resource: time.
CSC service works isn’t a bad company, they are an evil company because they steal my most precious resource: time.
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Not worth it - go off site where you aren’t cheated out of your money
They prey off of their machines, not working, and literally bank on the level of difficulty it is to get a refund. If you follow up they will never find your original request or the original information. If I can write them less than one star, I would. You can do all the right things, but they never do their part
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Reporting out of service machines
I have yet to see any evidence that they pay any attention to reports through their app of out of service machines. After having submitted more than I can remember. Waste of time.
Error Error
I tried reporting a service issue on the app. I put in the machine ID and scanned on phone, kept coming up error this ID doesn’t exist. Waste of time!
