CU Health Plan. Move. User Reviews

Customer Experience

Positive experience40.4% of reviews
Neutral13.5% of reviews
Negative experience46.2% of reviews

~ Based on 52 written reviews from the US App Store.

What users say

Is CU Health Plan. Move. Safe?

CU Health Plan. Move. appears safe based on user ratings. AppsHunter Safety Score for CU Health Plan. Move. is 94/100.

This assessment is based on 1,018 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
3.0% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 1,014 App Store ratings for CU Health Plan. Move..

Is CU Health Plan. Move. Legit?

CU Health Plan. Move. appears to be a legitimate app. AppsHunter Legitimacy Score for CU Health Plan. Move. is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Shuts down

Frequently shuts down, so my workout doesn’t get recorded.

Stops my workout even with Auto Pause turned off

When I start a workout, 75% of the time it just stops on its own. I noticed this happens a lot with the Weight Lifting workout, but it’s also happened with others. I thought it was because it had Auto Pause on (don’t know why this is even an option), but even with it turned off it still stops on its own. Super annoying, especially since you are only allowed to manually input 2 workouts per month to get the incentive. Please fix this!! It’s so annoying and I hate having to check the app constantly during my workouts.
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Love it

I love having this app to track my walking. Awesome!!

Terrible

The app doesn’t sync to Garmin correctly, it records steps on the wrongs days, and on & on. Horrible app.

Horrendous app

This app is terrible. It does not track correctly and it is one of the worst apps I’ve ever tried to use. CU should just get rid of this benefit altogether as it’s not worth the effort of trying to get everything to sync (which it does not do consistently whatsoever).

Buggy

The “goals” screen often just loads blank. Hard quitting the app and reopening doesn’t fix it. Restarting phone sometimes fixes It. Other days it just starts working on its own with no intervention. Problem occurs even after Reinstalling app. iPhone 16 pro on newest non-beta software version. Can you fix this please. Thanks

Also constant issues with Apple Watch app. Often not in sync with phone app and fails to record workout. Using Ultra 2 on up to date os. Have to hard reset watch all the time specifically after using the CU app because it will not quit on watch. Even hard quitting on watch won’t close the app. App memory leak?
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Buggy

The “goals” screen often just loads blank. Hard quitting the app and reopening doesn’t fix it. Restarting phone sometimes fixes It. Other days it just starts working on its own with no intervention. Problem occurs even after Reinstalling app. iPhone 16 pro on newest non-beta software version. Can you fix this please. Thanks
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Buggy

App constantly struggles to track steps properly. During a workout it continually inappropriately auto pauses every two minutes, despite elevated heart rate and continued input from motion and speed sensors. Sometimes it fails to sync properly with Apple health and requires manually syncing.

Doesn’t synchronize steps properly

The app is basically garbage as it’s key feature - counting days with 10k steps accomplished - is not working properly. When synchronizing with iPhone health app several times a day the number of steps for current day in the app is often decreasing (?!) and is inconsistent with the number shown in the health app. If it fails to properly synchronize before the day is over, the incorrect number of steps in the app persists forever.
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Screen not centered

Screen not centered during recovery phase… don't know how to fix.

Not accurate

This app doesnt measure accurate work out time. Even I run 40min, seems like I only run 18 min on this app which is not qualified to get paid. I want to edit and fix it, but only 2 manual entry is allowed. If I don’t get paid due to this inaccurate measure, there is no reason I use this app.

Slow and doesn’t show days completed

Unable to view the calendar to see how many active days I have completed. Only works some of the time.

Frustrating

Lots of unnecessary features. I only need it to sync my workouts and steps for the health plan and it’s incredibly difficult to do.

Not Tracking

It used to count your steps and display them in the calendar. No longer works. It used to count your 10,000 step days. That no longer works. Was this App just abandoned by the developers? Seems like no improvements have been made and they are just letting it go.

Great app!

It has all the functionalities that I need.

Great! When it works

I really like this app most of the time. But recently it has started crashing mid-workout. If you use another app and switch between them, the Move app will just stop the workout and doesn’t save the data. It’s incredibly frustrating. Might be an iPhone 7 problem? I don’t know.

Doesn’t work

This app’s most promising feature—that it can sync with other fitness apps—doesn’t work. Very rarely, the page that indicates my monthly progress works; thar page is blank the majority of the time. I wouldn’t use this app if not for the incentive from my employer.

Not easy to use, doesn’t always work

I think the idea of this app is great, but it’s not super easy to use and the syncing to other devices doesn’t always work. The app also crashes sometimes.

Some glitches

On the sync screen and regular post-workout prompt, the part where it tells you how many days you have left does not work. Maybe once a month for whatever reason I get it to work. It would be nice to have a better idea of how many more days I need to log.

Doesn’t work half the time

The only reason I’m using this app is because I have to so that I get the incentive from my work. Half of the time, the pages don’t even load so I can’t track my progress. It does sync with my Fitbit, which is nice. Would be a much better app if the pages actually loaded and didn’t just show a black screen.
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