Feedback
Smooth and user-friendly mobile banking experience. Fund transfer, bill payments, and account services are easy to access. Happy to be associated with such a reliable banking platform, Secure and efficient mobile banking app with a clean interface. Helpful features for daily banking needs and smooth transaction experience
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App
The app is works smoothly login and transaction are fast and I feel safe using for daily banking needs
Good Banking App
Easy to use app with useful banking features. Improving performance and adding clearer status messages would make the experience even better.
App support for iPhone 15
Currently problem with transaction share option , unable to share become blank page appear !!! I hope you Will consider ASAP about this Issue
Can’t share screenshot from ios 26
I can’t share my transaction screenshot after updating ios 26. It shows empty page..
OTP
I am not receiving OTP when I trying to transfer money. My team visited bank they simply saying we maid complaint request waiting for response how we are waiting I need urgently money to transfer but this situation I don’t know how to solve better next time to put money in this bank no use and no customer care support. Kumbakonam branch
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Screenshots not working
After complete transition share and download option is ther but its not working only blank white screenshot only getting
While opening App it says Harmful, kindly uninstall and contact customer care
Kindly help me out to resolve from this
ATM
Visited branch in Porur for ATM pin setting.ATM is under maintenance and don’t know when spare parts will come.In Chennai and how these people are serving to the bank holders
Obsolete App
The app was last updated 6 months ago. That itself says a lot. The app has no mention of credit cards but customer care says that one should try troubleshooting through the app. both the app and the bank seem to be out of their depth in providing any timely resolution. customer care takes down the problem and then says we will give you a call back . Mails to customer care email can be opened on a few hours or after a few days.
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Review & Suggestions
While the app is highly functional and free from errors, I would like to kindly request the following enhancements:
Beneficiary Display: When adding a beneficiary, it would be helpful to see the beneficiary's name for better clarity and confirmation.
Improved Response Time: The app's performance could benefit from faster response times, ensuring a smoother and more efficient user experience.
Pre-approved Offers: It would be wonderful if pre-approved offers, such as credit cards or loans, could be made available within the app for easy access.
Sharing Account Details & Transaction Receipts: The ability to share account details and transaction receipts via WhatsApp would be a convenient addition for users who wish to share such information quickly and securely.
Beneficiary Display: When adding a beneficiary, it would be helpful to see the beneficiary's name for better clarity and confirmation.
Improved Response Time: The app's performance could benefit from faster response times, ensuring a smoother and more efficient user experience.
Pre-approved Offers: It would be wonderful if pre-approved offers, such as credit cards or loans, could be made available within the app for easy access.
Sharing Account Details & Transaction Receipts: The ability to share account details and transaction receipts via WhatsApp would be a convenient addition for users who wish to share such information quickly and securely.
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Couldn't connect😡
While adding beneficiary using xorkee by biometric
xorkee will show the completion or successfull message by green colour right mark But when we switch the app to CUB Mbank it will show "COULDN'T CONNECT PLEASE TRY AFTER SOME TIME"
if there is any network issues we can't transfer even single rupee but in the same network I will transfer more money in same network.
Also in this same network I can add beneficiary using OTP or ATM card
How it's possible.
I went and complained to bank manager also in Nelamangal Bengaluru Rural they tell that app is under update wait for 2 to 3 days
I am waiting for more than a month please fix this issue🙏🙏
xorkee will show the completion or successfull message by green colour right mark But when we switch the app to CUB Mbank it will show "COULDN'T CONNECT PLEASE TRY AFTER SOME TIME"
if there is any network issues we can't transfer even single rupee but in the same network I will transfer more money in same network.
Also in this same network I can add beneficiary using OTP or ATM card
How it's possible.
I went and complained to bank manager also in Nelamangal Bengaluru Rural they tell that app is under update wait for 2 to 3 days
I am waiting for more than a month please fix this issue🙏🙏
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Error in next banking application
In application there are lots of bugs and while doing transfer no connection error is coming and app is getting log out directly
Kindly resolve the issue on urgent priority. My account with surat main branch. And top coming very late.
Kindly resolve the issue on urgent priority. My account with surat main branch. And top coming very late.
Waste
I have downloaded mobile app on my iPad 9. Finger print authentication is smooth. Tried to transfer fund as trial. Could login through finger print. Entered transaction password. I was asked to enter OTP sent to my mobile. So this app on iPad is of no use.
Not opening
Latest version is not even opening 😟
Worked fine now Can’t even Register
The SMS sending window, doesn’t respond, and the timer of 5 seconds runs out. Worked fine before the update, now not able to login.
Credit card
App is overall good but please add credit card option in ios app
Internet banking
It will help all customers if the reverse mode in the Internet banking transactions view page it’s automatically enabled according to user preference than the user reversingThis facility every time.
No contact from bank later
They create account half way without video kyc. No one calls back or complete the process so the account is half created. Highly irresponsible bank. Stay away
No way to track status or connect
No way to track status or connect
App Crash
Whenever I login using my password, the first time it says wrong password, but during my second attempt it gets logged in. This happens every time.
