Incorrect Coding comparing email addresses.
In Email Services, under Enable/Disable OTP on Email, I see a software coding issue. Assume the user’s email address is stored in uppercase; when you try to validate the email address, you are asking the user to reenter the email address. You are forcibly converting the user’s input to lowercase and then comparing it with the email address in the system, which is in uppercase. Surely they are not going to match because you are doing a case-sensitive comparison, and it fails. This stops me from enabling the setting. This happens on both the website and in the app. You are consistently wrong !
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Subject: Request for Banking App Access on Older iOS Versions
I am an iPhone X user, and I am currently unable to download your banking application because it requires iOS 17 or later. I understand that, for security reasons, UPI functionality has been restricted on iOS versions below 17. However, since this is a banking application, I would still like to use it for regular net banking and other non-UPI services. I kindly request that you consider providing a way for users with older iPhones and unsupported iOS versions to access the application’s other banking features, while keeping UPI functionality disabled where required. This would be particularly helpful for customers who are unable to upgrade their devices but still require secure access to essential banking services. I would appreciate it if you could consider introducing a compatible version or an alternative secure method of accessing these non-UPI features for older iOS users. :::
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Mobile app use
Super easy safe and convenient
Worst App ever build
This is the worst banking app I have ever seen, I am still struggling to even register past 1 week …!!! I work in mobile software though. The first step, why the hell the app asking to enable our location services? It is our privacy issue, and still I am not getting the SMS to enable the service ( all other bank SMS are coming) worst app.
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Government Bank App but Feels like international Bank app
I was so surprised by tile setup of this app where most of daily use stuff are very well laid out . I was surprised that government bank app is so nice
Response from developer
Thank you for the wonderful feedback! We're glad the tile layout and daily-use features are working well for you and delivering a great experience. — Team Indian Bank
