Worst App ever build
This is the worst banking app I have ever seen, I am still struggling to even register past 1 week …!!! I work in mobile software though. The first step, why the hell the app asking to enable our location services? It is our privacy issue, and still I am not getting the SMS to enable the service ( all other bank SMS are coming) worst app.
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Government Bank App but Feels like international Bank app
I was so surprised by tile setup of this app where most of daily use stuff are very well laid out . I was surprised that government bank app is so nice
Response from developer
Thank you for the wonderful feedback! We're glad the tile layout and daily-use features are working well for you and delivering a great experience. — Team Indian Bank
RK
Very good app
Response from developer
Dear Customer, Thank you for your 5 Star review. We value your positive feedback and we promise that we will constantly improve the Delightful Banking Services for you. We strive for Customer Excellence. Indian Bank
Easy beezy
Finally an app from
Indian bank that is very easy to use and get your banking work done in a breeze. Much better than net banking and surprisingly very well laid out with clear menu, information at once without drilling too much deep and excellent performance.
Indian bank that is very easy to use and get your banking work done in a breeze. Much better than net banking and surprisingly very well laid out with clear menu, information at once without drilling too much deep and excellent performance.
Response from developer
Thank you for the wonderful feedback! We're glad IndSMART is making your banking experience quick and easy, with clear navigation and strong performance. — Team Indian Bank
Subject: Serious UI/UX Issues and Theme Reset Bug in the New IndSMART App - Urgent Fix Required
Dear Indian Bank Development Team,
I am writing to express my strong dissatisfaction with the recent UI/UX design of the new Indian Bank mobile application.
As a regular user, I find the current color scheme extremely unprofessional and poorly optimized. A banking application needs to be clean, clear, and easy to navigate. Instead, the current vibrant and distracting color palette causes severe eye strain and makes it highly irritating to read essential financial details and transactions clearly.
Furthermore, there is a frustrating technical bug regarding the app's theme settings:
1 Theme Reset Bug: Every single time I log into the app, it forces the messy custom color scheme. Even if I manually switch it back to the "Default Theme" for better readability, the choice is not saved. I have to change the theme manually during every single login session, which is highly annoying and exhausting.
A banking app should prioritize functional clarity over unnecessary and poorly executed mobile UI experimentations.
I request the UI/UX and development teams to look into this urgently and provide a fix in the next update by either:
Reverting to a clean, minimalist, and professional color palette (similar to the older version).
Permanently fixing the theme preference bug so that the user's choice of "Default Theme" remains saved after logging out.
Looking forward to a swift resolution to this issue.
Regards,
I am writing to express my strong dissatisfaction with the recent UI/UX design of the new Indian Bank mobile application.
As a regular user, I find the current color scheme extremely unprofessional and poorly optimized. A banking application needs to be clean, clear, and easy to navigate. Instead, the current vibrant and distracting color palette causes severe eye strain and makes it highly irritating to read essential financial details and transactions clearly.
Furthermore, there is a frustrating technical bug regarding the app's theme settings:
1 Theme Reset Bug: Every single time I log into the app, it forces the messy custom color scheme. Even if I manually switch it back to the "Default Theme" for better readability, the choice is not saved. I have to change the theme manually during every single login session, which is highly annoying and exhausting.
A banking app should prioritize functional clarity over unnecessary and poorly executed mobile UI experimentations.
I request the UI/UX and development teams to look into this urgently and provide a fix in the next update by either:
Reverting to a clean, minimalist, and professional color palette (similar to the older version).
Permanently fixing the theme preference bug so that the user's choice of "Default Theme" remains saved after logging out.
Looking forward to a swift resolution to this issue.
Regards,
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bokka
pedha bokka
Theme
I need My default theme. But, when I open, it opens up in Vibe Theme. Which is really don't like. The colour combination n al. Why a bank application such theme. Please keep it SIMPLE in colour.
Indian Bank Mylapore
The Manager at Mylapore branch is so kind and customer friendly , most importantly, she knows what the system is and guides perfectly
Font size
Need to make the font size a bit bigger and bolder as senior members find it very hard to read as there is no option to zoom in the page.
Excellent
Works as expected and nice
Best Banking App ever
I am very happy with this bank app. The interface is simple, smooth, and easy to use. All banking services like balance check, fund transfer, mini statement, and bill payments are available in one place and work very fast. The app is secure and reliable, which gives me confidence while doing transactions anytime and anywhere.
Overall, it saves time and makes banking very convenient. Excellent digital banking experience! 👍📱⭐
Overall, it saves time and makes banking very convenient. Excellent digital banking experience! 👍📱⭐
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UPI option not workong
Since last one year UPI app is not working. App crash when i click on UPI option. Needs to be fixed..
So easy to work on Indian Bank account from US using this app
The bank manager and his staff at Alkapuri branch worked diligently to setup online banking for me while I was in US. Many thanks to them. Now using this app, I can bank from here in US like I am banking at the branch. There are quirks like it wont work if phone is connected to wifi network, will work if wifi is turned off and cellular network is used. But overall I am quite happy with its capabilities. Many thumbs up.
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Internet Banking
Worst service and worst branch who all use personal mobile phones to communicate and branch has no landline where we can call.
When you call bank employee mobile numbers which they ask us to call when need help they don’t even answer phones.
What a waste of time having account with such a big bank.
When you call bank employee mobile numbers which they ask us to call when need help they don’t even answer phones.
What a waste of time having account with such a big bank.
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Interface
Great app/ interface
Not very user friendly
It is a royal pain to be not able to see your account balances unless you click show account balances. One already goes through several hoops to launch the application with nonsense like MPIN, MTPIN, TXN PIN, enabling Face ID ETC. Then once Face ID clears it why make the user go through additional clicks to show the account balances unless? Also all computer science research shows that making the user change passwords does not improve security but rather only decreases the security. When will the so called security czars keep themselves abreast on these and stop insisting on changing passwords.
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🗑️
I am in Canada and trying to register with my original online banking details by putting the Indian phone number that was linked to it but then it is telling me verify that my phone is registered with the same Indian phone number. As a result, it did not work and I would have to ask the person in India to do it from their hand since this is the issue.
Very disappointed. Please remove all this bs and revert your changes back to the old website. That was much better than this app.
Also I am trying to get in contact with you guys but you could won’t pick up. Even sent an email and haven’t responded.
Very disappointed
Very disappointed. Please remove all this bs and revert your changes back to the old website. That was much better than this app.
Also I am trying to get in contact with you guys but you could won’t pick up. Even sent an email and haven’t responded.
Very disappointed
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Improving
Except for outages sometimes, the app has improved compared to couple of years ago. Keep improving 👏👏
Response from developer
Dear Customer, We regret for the inconvenience caused to you. Please contact us at omnichannel@indianbank.co.in/tmohelpdesk@indianbank.co.in to address your concern and you can also share your contact details via above said mail ID so that we can call and resolve the issue at the earliest. Thank You for choosing IndSMART. Indian Bank
Easy and friendly mobile bank App
I have just started to use IndSMART app and find it very friendly and easy to use. Well done Indian Bank 👍
Good App
App has been improved
