Very bad service
Waiting more than 10 days to update NRI accy
Worst bank with worst app
It’s trap and you can not leave the bank….No service for NRIs, no escalation levels, rules and forms change every day, App crashes, if you change mobile then account is still linked to old device… don’t try email indemnity option
Annoying
Why do you want so many details when the mobile number is linked to the account
I didn't complete it
Even you want a nickname Nd all gone FYB
I didn't complete it
Even you want a nickname Nd all gone FYB
Confusing UI – Combined Balance Across Different Accounts
I have both a Savings Account and a Current Account with Axis Bank. The Current Account is meant to be used through the Neo app, while my Savings Account is used through the Open by Axis Bank app.
However, the Open app automatically shows both accounts together and displays a combined balance on the home screen. This creates unnecessary confusion. Users should be able to view only the account relevant to that app or at least have the option to hide specific accounts.
One thing I don’t understand is this: if Axis Bank has provided Open by Axis Bank primarily for Savings Accounts and Neo by Axis Bank for Current Accounts, then why are both accounts being reflected in the same application? It defeats the purpose of having separate apps. I don’t like this feature. I want everything to remain separate, with each app showing only the account it is intended for.
I have already contacted customer support, deregistered and registered the app again, set my primary account, and completed all the troubleshooting steps suggested, but the issue still exists.
This appears to be a UI or technical issue rather than a user issue. Please give customers the option to hide linked accounts or display them separately instead of combining balances. This is a basic banking app feature and would greatly improve the experience for customers who maintain multiple Axis Bank accounts.
However, the Open app automatically shows both accounts together and displays a combined balance on the home screen. This creates unnecessary confusion. Users should be able to view only the account relevant to that app or at least have the option to hide specific accounts.
One thing I don’t understand is this: if Axis Bank has provided Open by Axis Bank primarily for Savings Accounts and Neo by Axis Bank for Current Accounts, then why are both accounts being reflected in the same application? It defeats the purpose of having separate apps. I don’t like this feature. I want everything to remain separate, with each app showing only the account it is intended for.
I have already contacted customer support, deregistered and registered the app again, set my primary account, and completed all the troubleshooting steps suggested, but the issue still exists.
This appears to be a UI or technical issue rather than a user issue. Please give customers the option to hide linked accounts or display them separately instead of combining balances. This is a basic banking app feature and would greatly improve the experience for customers who maintain multiple Axis Bank accounts.
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Response from developer
We regret the inconvenience caused. Please share the service request/ticket number for us to check this further.
Worst banking app
It is extremely hard to even login.
