Poor design
One of the most silly design choices HDFC seems to have made in the “you are logged in” somewhere else. Why can’t I be logged in at two places? As long as authenticate, what is your problem. Ok fine, lets, for whatever reason say you have to be logged into only one place. Give me an option to logout the other session and login in here. You expect me to go back and logout from the other device? In my care it was in a browser and I destroyed the session. I has to login again in the browser, just so I could logout. Such poor design. Ok, lets add on top of that - I was logging into my account from my laptop, after authenticating, it said I had to go to the app and approve. After approving it now says I have another session. I opened the app because you forced me to. It is not even smart enough to know I opened the app to approve the message. Come on guys. This is not rocket science.
I already tried it twice, same message. I have closed the app long ago. How long do I have to wait now? No idea, nothing communicate. As it is annoyingly difficult to login because you don’t allow password managers to paste password, because some imaginary security benefit in that, so have to type the long random password in every time. So how long do I wait to try again? This is not good. Please fix it.
Other than this one, very annoying issue, your app is one of the best I have ever used.
I already tried it twice, same message. I have closed the app long ago. How long do I have to wait now? No idea, nothing communicate. As it is annoyingly difficult to login because you don’t allow password managers to paste password, because some imaginary security benefit in that, so have to type the long random password in every time. So how long do I wait to try again? This is not good. Please fix it.
Other than this one, very annoying issue, your app is one of the best I have ever used.
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Response from developer
Hi, this is not the experience we wish to deliver. Please reach out to us at support@hdfc.bank.in with your full concern and registered contact details. Kindly mention the reference ID ANMB07092600009 in the subject line for further assistance.
Doesn’t run on iPad
What a stupid app. App is telling me to shut off Wi-Fi on my iPad and proceed….. seems HDFC has a common sense problem
Worst app - no login option
What’s wrong with this app, why it’s asking me to register every time? There is no login option.
An ape could’ve built a better application.
Are there no competent developers working on this app?
To damn annoying with the updats
First of all how many apps does a Bank need to have there are like a zillion on the app store . Second i dint want to write it cause i thought it’s a me thing but this is getting annoying. Each time a new update rolls out the app logs me out . 3rd this RMN authentication factor please try to un-complicate it to start the app , to log in ,to activate, and this is the initial part of the app . In app you cant do anything with the RMN some people who live abroad have this RMN reg to their parents cause this crazy RMN started lately . What about the people who dont have their RMN with them. 4th the app doesn’t register Esim .. i finally managed to get a the RMN as a ESim on my phone and the app cant send msgs and i am stuck on a useless app that cant even open
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