Chimpanzees can make a better app
It is rare to find an app system built as bad as this. The user’s convenience is not a consideration at all whatsoever and neither is their credit check. I have spent the past 3 days trying to complete eKYC only for it to glitch out and not go through. And WHO’S BRIGHT IDEA WAS IT TO HAVE AN ELECTRONIC KYC BE TIME BOUND BETWEEN 10 AM AND 8 PM??? DOES ANYONE EVEN KNOW WHAT THE POINT OF A COMPUTER IS AT THIS TECH FIRM RUN BY BABBOONS?!? I work in software dev too. This is not incompetence, but straight up hostile design that is not meant to help the user base, but rather to punish it for using the app. If you spent half the budget you spent on ads, on fixing the damn apps instead, maybe you’d make it to the bottom 25 rung of “best app design”. Until then, this is pathetic. Absolutely pathetic. If I was an engineer making something so bad, I’d probably do what the rail engineer in charge of the Solan rail project did to himself. Just horrible through and through. If I can help out, I’ll be making a credit card with some other bank instead of this turd factory.
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Missing mobile app code bug
App is buggy internet login shows app should have a button for mobile app code but it is missing. Extremely poor bank and app.
UI has been shrunken
All of a sudden the mobile app has been shrinked where it leaves blank space in both header and footer even though I am using a 6.5 inch display screen.
Worst experience ever.
Worst experience ever.
App always crashes
No point in using the app, i switched to internet banking as the app always crashed - even in the latest iphone models it crashes
Worst app, keeps on crashing
Cant pay, cant open account, cant view loan account, cant change anything and even if i open 1 screen after 5-10 sec again the app crashes.
Not sure if its the same for and but iPhone ux is horrendous!!!!
Devs are from 1st year college it seems.
Do proper testing and then do prod deployments
And why would i share the details - dont you have enough proof already that app is not working properly
Not sure if its the same for and but iPhone ux is horrendous!!!!
Devs are from 1st year college it seems.
Do proper testing and then do prod deployments
And why would i share the details - dont you have enough proof already that app is not working properly
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Poor app
Too many features while app struggles to even stay open, as an nri using it from overseas don’t even work properly!
App crash
Last 2 months I am not able to use my phone app. It crashes after few minutes or sometimes within seconds.
App is crashing
Very disappointing experience with the Axis Bank app. The app is extremely slow and laggy, and frequently crashes or closes abruptly while an operation is in progress.
For a banking app, this is especially concerning because it leaves you unsure whether the transaction or request was completed. This has been happening consistently and seriously affects usability.
Please prioritize performance and stability improvements.
For a banking app, this is especially concerning because it leaves you unsure whether the transaction or request was completed. This has been happening consistently and seriously affects usability.
Please prioritize performance and stability improvements.
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Manjalpur branch Baroda
I had excellent customer service in Manjalpur branch, Vadodara. The best
App crashing after latest update
The Axis Bank app has been acting weird ever since the new update. Please fix it. Unable to send money and unable to perform about of time sensitive tasks
Waste of time
Has any one tried tapping credit card. It never opens . Shame
Safe and Secure
I liked it better as the app is more secure than ever
Highly recommend don’t use Axis account.
Axis Bank has been one of the worst banking experiences I’ve had in Hyderabad. Every month, some amount is being deducted from my account without any clear explanation.
I have been trying to close this account for a long time, but the bank has still not closed it. On top of that, they sent me an additional debit card without my consent, and now they are charging me for that card even though I have never used or activated it.
This is extremely frustrating and shows a serious lack of transparency and customer service. I would not recommend Axis Bank based on my experience.
I have been trying to close this account for a long time, but the bank has still not closed it. On top of that, they sent me an additional debit card without my consent, and now they are charging me for that card even though I have never used or activated it.
This is extremely frustrating and shows a serious lack of transparency and customer service. I would not recommend Axis Bank based on my experience.
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Response from developer
We regret the inconvenience caused. To help us check your concern, please reach out to us at https://www.axis.bank.in/support
Most features does not work
Support to NRIs is barely zero
Keep crashing
Crashes after opening the app
Laggy and crashing and UI animations are too slow
Please see apps from other countries, especially scotia bank app it is simple, easy to use, no extra info. Your app being decent, it still frustrates every user I am sure, because of how the ui/ux was designed.
Response from developer
We regret the inconvenience caused. We would require additional details to check your concern. Please share details with us via chat at https://www.axis.bank.in/webchatsupport
Used to be a good app; now almost UNUSABLE
(Update 28Sep26) Even with updated app, CRASHES EACH TIME I go to the “Send Money”screen.
App closes unexpectedly
You app is lagging so much on iPhone 13. And it gets closed any time. Not able to make payments and not able to explore anything. Also not able to pay credit card bills.
App getting crashed
When selecting the credit card the app is getting crashed
Response from developer
We regret the inconvenience caused. We would require additional details to check your concern. Please share details with us via chat at https://www.axis.bank.in/webchatsupport
App crashing consistently on IOS(iPhone 16 pro)
From past few weeks app keeps crashing on logging in, not sure if there was a update pushed recently, please look into it
