Worst service experience
So I was a trusted and loyal customer of Slice from almost a year. Until their last update. When I updated my app few days ago it asked me to login again. And now telling me to complete my KYC again which is ridiculous. I asked the customer care for support but it was completely useless they didn't helped me out either and told me to complete my KYC again. Even after soo much disappointment I agreed to do that.I am out of station and it's a menace for me to handle all of this stuff and on top of that they have decided not to accept e pan card either. And I'm not carrying my original pan card. Which is where I lost my patience.
I'm highly disappointed with the app services and I recommend everyone not to trust them.
I'm highly disappointed with the app services and I recommend everyone not to trust them.
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Unable to open the app whilst the deposit of 35,000/- is unable to be viewed and accessed
Dear Slice, I am facing am issue with Slice application which states me with a pop up message stating as "something went wrong, please try again later". As to your attention that I had deposited Rs 30,000/- later even added Rs 5,000/- in total Rs 35,000/- was deposited whilst when I wanted to check out my sole account I am facing the technical issu with your application. I urge you to please resolve my stated concern and hoping to get accesses to utilise my Slice account for my living hood expenses, loan repayment s, and general expenditures. Looking forward to hearing from you ASAP. Thank you for understanding. Hoping for a speedy resolution from your end.
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NEW FEATURES
Kindly add other payment options than just bank account
"In pocket upi we can make payments without linking a bank account we can top up the wallet using the debit/credit cards and use it for every upi need"
"In pocket upi we can make payments without linking a bank account we can top up the wallet using the debit/credit cards and use it for every upi need"
Accessibility Issues in Slice Bank App While Using Voiceover
Dear Slice Bank Support Team,
I hope this message finds you well. I am writing to share some important feedback regarding the accessibility of the Slice Bank application when using Apple’s VoiceOver screen reader.
As a visually impaired user, I rely entirely on VoiceOver to navigate and access the features of the app. However, I am currently facing several accessibility challenges that make it difficult to use the application smoothly.
The main issue occurs after logging into the app. I am unable to select or switch between the Banking tab and the UPI tab using VoiceOver. The focus does not move properly, and many interface elements are either not labeled correctly or are not accessible at all. As a result, performing basic tasks becomes very challenging.
The overall navigation experience is not smooth, and several parts of the interface seem unresponsive to VoiceOver gestures. These accessibility barriers prevent me from using and enjoying all the features of the Slice Bank app effectively.
For your reference, I am using an iPhone 15 Plus running iOS 26 (latest version), and the latest updated version of the Slice Bank application.
I truly appreciate the services offered by Slice Bank and am very interested in continuing to use your app. Therefore, I kindly request your team to review and fix these accessibility issues in your upcoming updates. Making the app fully compatible with VoiceOver will help ensure an inclusive experience for all users.
Thank you for your attention and understanding. I look forward to your positive response and improvements in future versions of the app.
Warm regards,
Manav Sujith
I hope this message finds you well. I am writing to share some important feedback regarding the accessibility of the Slice Bank application when using Apple’s VoiceOver screen reader.
As a visually impaired user, I rely entirely on VoiceOver to navigate and access the features of the app. However, I am currently facing several accessibility challenges that make it difficult to use the application smoothly.
The main issue occurs after logging into the app. I am unable to select or switch between the Banking tab and the UPI tab using VoiceOver. The focus does not move properly, and many interface elements are either not labeled correctly or are not accessible at all. As a result, performing basic tasks becomes very challenging.
The overall navigation experience is not smooth, and several parts of the interface seem unresponsive to VoiceOver gestures. These accessibility barriers prevent me from using and enjoying all the features of the Slice Bank app effectively.
For your reference, I am using an iPhone 15 Plus running iOS 26 (latest version), and the latest updated version of the Slice Bank application.
I truly appreciate the services offered by Slice Bank and am very interested in continuing to use your app. Therefore, I kindly request your team to review and fix these accessibility issues in your upcoming updates. Making the app fully compatible with VoiceOver will help ensure an inclusive experience for all users.
Thank you for your attention and understanding. I look forward to your positive response and improvements in future versions of the app.
Warm regards,
Manav Sujith
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Response from developer
Hello there, we’d like to thank you for your feedback. Your suggestions are appreciated and help us make your slice experience better. Thank you for choosing slice.
Issues regarding credit limit
I’ve been a loyal and long-time customer of this app, but I’m disappointed that my credit limit has not increased over time. I expected better support for returning users like me. Hope this can be improved in future updates.
Response from developer
Hello there, we're sorry to hear that you're not satisfied with your slice experience. We are committed to providing the best possible service to you. Please don't hesitate to contact us at help@slicebank.com or at +91-8048329999 to assist you more efficiently.
