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Cummins Connect Cloud

Cummins Connect Cloud

by Cummins Inc.

108 ratings
97 reviews
💼 Business
Free

Details

  • Released
  • Updated
  • February 3, 2017
  • October 3, 2024

Features

Developer

Cummins Inc.
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About

Monitor and control your home stand-by generator remotely. Receive real-time status updates and instant notifications to ensure your generator is ready when you need it. Manage generator functions like starting, stopping, and scheduling exercises through a user-friendly interface.

✓Generator status at a glance
✓Real-time notifications
✓Remote start/stop
✓Automatic generator exercise scheduling
✓Anytime, anywhere access
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What users say

Summarized from real user reviews of Cummins Connect Cloud. Based on 108 reviews and a 1.6/5 average, it highlights the 7 positives and 16 negatives reviewers mention most about this Business app.

Positive things

  • ✅Free app with no subscription fees
  • 🎯Simple and straightforward monitoring dashboard
  • 🔌Remote start/stop functionality
  • 📱Cross-platform access (web and mobile)
  • ⚡Generator hardware quality is excellent
  • 🔔Notification system when working properly
  • 🛠️Dealer monitoring capabilities available

Negative things

  • 🐛Constant login failures and authentication issues
  • 📡Frequent disconnection from generator
  • ⏱️App frequently logs out unexpectedly
  • 🔐Password management problems
  • ❌App freezes on login screen
  • 📵Unreliable cloud connectivity
  • 🚫Non-functional after updates
  • 📱iOS compatibility issues (especially with newer versions)
  • 🔄Requires manual unplugging/replugging of hardware to reconnect
  • ⚠️Inconsistent notification delivery
  • 🖼️Poor UI/UX design and graphical presentation
  • 😤Unresponsive customer support
  • 🔗Login window incompatible with password managers
  • 📊Limited functionality and information display
  • 🎯Exercise schedule not saving properly
  • 🌐Web interface works but app doesn't
See all reviews

What's New in Cummins Connect Cloud

9.3

October 3, 2024

Fixed issue where events are not appearing correctly Minor Bug Fixes and Improvements Support to latest iOS

More

User reviews

Most RecentHighest RatedLowest Rated

Horrible

App constantly disconnects. Now I can’t get the app to work at all. Generator is in a vacation home so I rely on the app for status. Tech support just dreadful and most of it is via email with 2 day lag and even then it takes them forever to understand the issue. Tech support said the app doesn’t work with Eero….I have used it with Eero for 6 years until recently when app stopped working. I would not recommend purchase of generator unless the app isn’t important.
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TrkHwkTrkHwk

Needs work

Every time generator starts on power outage the app loses communication with the generator. The install and operators manuals both suggest a ups for the cable equipment. The developer should make the app restore communication instead of making the user buy a ups that should not be necessary with a standby generator. Fix your stupid app!!!
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Unhappy electricianUnhappy electrician

Disappointed

This app is useless! I can no longer even log in!!
twilight lover #1twilight lover #1

Limited functionality

Phone app doesn't like to function.
Badmotorscooter64Badmotorscooter64

What’s going on

I never had issues logging into my acct. Now the app freezes when I try to open it. Garbage
Golden Lake 1Golden Lake 1
See 92 more reviews

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User experience

🐞

Reported Bugs

16 issues

Login credentials not accepted despite correct password

Bug

App hangs indefinitely on login screen

Bug

Password reset functionality broken

Bug

App crashes or becomes unresponsive after updates

Bug

Generator shows 'No Assets' after update

Bug

App doesn't remember login credentials between sessions

Bug

Notifications fail to send for power outages

Bug

Exercise schedule shows 'Not Set' despite being configured

Bug

App incompatible with iOS 17+ (display cut off, login window disappears)

Bug

Generator name reverts to generic 'genset' after days

Bug

Connection drops when generator switches to backup power

Bug

Password expires or gets overwritten unexpectedly

Bug

Login loops without error messages

Bug

Web login shows 'site not secure' error

Bug

App requires repeated logins within same session

Bug

Generator status unavailable during cloud maintenance

Bug
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Requested Features

12 requests

Real-time power outage alerts with loud notifications

Feature

Monthly maintenance check scheduling from app

Feature

Ability to save username and password securely

Feature

Exercise schedule that actually saves and executes

Feature

Load monitoring and power consumption data

Feature

Service history and testing logs recall

Feature

Better UI/UX design and graphical presentation

Feature

WiFi or Ethernet connectivity options

Feature

Automatic generator naming that persists

Feature

Manual control of load controls

Feature

Improved app responsiveness and performance

Feature

Better integration with iOS updates

Feature

FAQ

What does the Cummins Connect Cloud app do?

The app allows you to monitor and control your home stand-by generator remotely. It provides real-time status updates, instant notifications, and the ability to start, stop, and schedule generator exercises from anywhere.

What are the key features of the Cummins Connect Cloud app?

Key features include generator status at a glance, real-time notifications, remote start and stop functionality, and the ability to set automatic generator exercises. It offers convenient access to your generator's information and controls.

Is the Cummins Connect Cloud app free to use?

Based on the provided information, the app is available for free. There are no mentions of subscription fees or in-app purchases for core functionality.

What is the primary use case for this app?

The primary use case is to ensure your home stand-by generator is available and functioning correctly when you need it, especially during power outages. It provides peace of mind through remote monitoring and control.