Homecare
App just doesn’t work
Response from developer
Hi J.G., thank you for taking the time to share this, and I'm truly sorry for the frustration you've experienced. Not being able to see, close, or forward your cases is exactly the opposite of what CuraCall is meant to do for you, and I completely understand how disappointing that is — especially when you're relying on it to keep your work moving. I'd really like to make this right. One thing that can cause exactly what you're describing is running on an older version of the app, as newer releases include important fixes for case handling. If you're able to update to the latest version, that alone may resolve it. If the trouble continues after updating, please reach out through our support ticket system so our team can jump in directly — whenever a ticket comes in, our whole staff is alerted, and we work to resolve it right away. You deserve an app that just works, and we want to get you there. Thank you for giving us the chance to help.
