Sub accounts
I love that I can add sub accounts and divide my money where I need it!
It makes budgeting much easier!
It makes budgeting much easier!
Terrible app
Why can’t I login….like ever on the app. This is a terrible experience. I’m remembering why I left this bank in the first place. CUTX can’t even get the mobile user interface working consistently.
Fácil acceso y rápido servicio
Para hacer sus pagos tienes todas las herramientas a sólo un clic
Customer
CUTX Bank is good but I like to do setup auto payments every month but somehow I can’t do it because bank has a no program policy
The first time
I like the idea of the two of us having a conversation
Transferring
Quick and efficient
Use any other bank please
Genuinely furious with cutx, always has issues, especially randomly not allowing any transfers/transactions in the late evenings, it’s left me stranded multiple times.
Best banking app
The app has come so far, there has been many changes, and benefits employed and self employed individuals . Makes saving , managing bills , paying employees and everything easy .
Worse communication
Never bank with cutx
Smooth
Moving through the App is “Smooth.” Thanks CUTX!
Best Credit Union
CUTX has given me a great experience as a member. My mom was a member, and my children have had accounts since they were teens. Member services are supportive and inform members about opportunities to take care of money.
CUTX love
Since being in Dallas I have only trusted CUTX to finance my cars. Their interest rates are great.
Great App
The App Is Great Easy To Navigate Etc!
I❤️the CUTX
I❤️the CUTX
very disappointed
I don’t feel like my money and account are safe when I can’t speak with a live person during the day about my concerns. Finance issues are often urgent matter. you have to make an appointment. And you are never called back. Thinking about changing my financial institution after 40 yrs!!
Add external account gone!!
Can’t transfer money to my other account. The other account not even showing anymore. Where is the add external account option????????
CUTXMOBILE app stopped working on my iPad
For a few weeks I have not been able to load the CUTXMOBILE app on my iPad. I have an iPad Pro (10.5-inch) with 17.7.11 OS. The CUTXMOBILE app worked great for years on this device, and it still works fine on my android device. I reinstalled multiple times; problem persists.
Transfer
Can’t transfer money to my other account. The other account not even showing anymore
Life happens outside of business hours
No access to CUTX outside of business hours. Need to lock card due to fraud - App not letting us, website won’t let us and all numbers say to contact them during business hours.
Frances account 2026
After being a loyal member of this bank for over 36 years, I am deeply disappointed by the poor customer service I have experienced in the past two years. My niece, who also has an account, was scammed out of $5,000 in 2024, and she was informed that there was nothing the bank could do to assist her. I always believed that there were limits on the amount of money one could withdraw from an ATM, yet she was instructed by a man to drive to the bank with the assistance of a pregnant woman that was with them not once, but twice, to withdraw $2,500 each time, totaling $5,000 she had just graduated and had plans for College she had worked to money to help her attend College,this situation has left me and her confused and frustrated. At the time, I was dealing with mental health issues and under a doctor's care, which prevented me from being able to support her in addressing this alarming situation.
I might still have a Lawyer to investigate this.
I might still have a Lawyer to investigate this.
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