Couldn’t log in so they deleted my account
After resetting my password, I got an error message saying my account was locked and to call for assistance. When I called, they deleted my account. I still have money in there. What happens to it now?
Account
If I could rate no stars I would. Been locked out of my account. Called customer service and they gave me the runaround and still have not fixed the problem. Needless to say I will not be recommending them to anyone. And will be changing banks. Thanks for nothing Community wide.
LOVE THIS CREDIT UNION
Community Wide has been trusted by my family for generations apon generations. I give my 100% trust over to them!!
Can’t get in, or call the bank
Successfully reset my account password with two step verification. But if I actually log in, it says locked, call the bank. So I call the bank. Bank is closed. Understandable, it’s a holiday. But now I can’t get in. I think the two step verification is fine? I don’t know why I also need to call you.
Update: I called back on a weekday and it just says call failed. I cannot get into my account.
Update: I called back on a weekday and it just says call failed. I cannot get into my account.
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Can’t get in
Successfully reset my account password with two step verification. But if I actually log in, it says locked, call the bank. So I call the bank. Bank is closed. Understandable, it’s a holiday. But now I can’t get in. I think the two step verification is fine? I don’t know why I also need to call you.
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