Manage IT and business service requests, tasks, and approvals from anywhere. Features intuitive ticketing, real-time dashboards, and an AI-powered assistant to enhance service delivery across departments like IT, HR, and finance.
What We Love
- 👍 Handy for remote access
- 👍 Useful for creating tickets
- 👍 Great visibility for customer/technician
- 👍 Works well on iPhone
- 👍 Great app (when it works)
Room to Improve
- 🐛 Crashes frequently
- 🐛 Login issues/loops
- 🐛 App is complicated/difficult to use
- 🐛 Does not update/sync with online portal
- 🐛 Lacks basic functionality
- 🐛 Inconsistent performance between iOS and Android
- 🐛 Not supporting MSP instances
- 🐛 UI issues (landscape mode, scrolling)
- 🐛 Attachment feature not working
- 🐛 Cannot access Requests module after update
- 🐛 Session terminated errors
