Daikin Tech Hub User Reviews

What users say

Top reviews

Service tech 20 years +

Nice update, jerks.
You deleted my account.
NO support for a nine year old unit.
Error code look up yields only the name of the fault.
My time would be better spent looking for information on YouTube, or asking the apprentice janitor.
I will think about this every time a customer asks me for a recommendation.
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Doesn’t Load

Doesn’t Work

Update broken

The newest update has broken the app and now nothing is available and nothing syncs

Will not load

It’s just a never ending spinning wheel.
Would love to use this but can’t.

Needs to be fixed

Screen doesn’t load can’t use it

Garbage

Can’t sign in to app with my login info or as a guest. Still waiting on tech support.. 1 hr and counting…

Doesn’t open anymore

I have used this app reliably until very recently. Within the last month it has not worked. Please look at the bugs! It’s a great product but needs help immediately.

Does not work with iPhone 15?

Recently upgraded my phone to iPhone 15 with latest IOS 17. and this apps won't open; it stucks in loading up.
This apps was helpful for me, a new VRV tech. please fix bugs.

Not Reliable

App decides not open when i most need it.

This app doesn’t even open

it doesn’t open

Left me stranded

I’m on site with a Dan mini split. I can’t login even though I have an account, even though I went through the reset my password and the one 800 number no one calls you back what a terrible experience for a contractor. You’re supposed to be there when we need help

On site and all alone

I’m on site with a Dan mini split. I can’t login even though I have an account, even though I went through the reset my password and the one 800 number no one calls you back what a terrible experience for a contractor.

You’re supposed to be there when we need help

I’m new

Trouble shooting a heat pump

Tech hub

Nice. Works great.

Tech Hub

Great tool, a must for ductless techs.

Much needed and appreciated!

Any tool that is provided for free, especially when its accurate and true, is worth its weight in gold when you need it!

Latest update bricked app

App no longer loads on iOS 12.5.7 for iPhone 6. Not all of us can afford brand new phones you know, you need to step up your backwards compatibility game.

Bad app

Bad appworst app ever ooooo

Can’t get I.d.

Wouldn’t know if app is hood or not no one can seem to help me get a city I.d. Just ran me around in circles, called tech support, tried Daikin sales rep, (no response as usual), very frustrating

Waste of Money and Time…

Daikin has the worst tech support ever, it has the most expensive equipments almost double the price of others but has zero support for their equipment.
I am a technician who installs many new units and I strongly recommend that everyone including the techs to stay away from DAIKIN…