Needs Serious Bug Fixes
Even after I created an account on their website site, I still unable to log in. I have installed and uninstalled it several times, still not working.
I have no trouble signing in on their website, so the problem is clearly with the app, not my login credentials. Very frustrating and disappointing.
Disappointed
Scam?
Response from developer
Hi Monimoni, if you purchased a course online from our website (separate from the subscription which is currently only available only in the app) you should be able to access it within the app in the My Courses tab of the app. Please reach out to our help center https://dailyom.zendesk.com/hc/en-us if you are having issues accessing a purchased course. Thanks!
The only thing worse than their app is their website
Response from developer
Hi there! Thank you for leaving this feedback. I will look into the 'retake course' issue, and I'd love to learn more about what you mean by starring your favorite courses. If you can get in touch with our Customer Support team here - https://dailyom.zendesk.com/hc/en-us/requests/new - and reference your app store review I will have them keep an eye out for it so we can discuss this and find a way to improve this for you, and others! Thanks, I look forward to hearing from you.
Updated
Response from developer
Hi Katie! Surprised you haven't gotten a reply back, I'll look into it, but unfortunately I don't see much info here like your email address. You can still access your courses on the web in the meantime at courses.dailyom.com, but I would like to look into this more for you. If you are trying to signup, try instead to login with your existing DailyOM email and password that you used to purchase your courses with. Hope that helps, and reach out to support again if you can so we can try sort this out for you. I know we also were experiencing a login-loop type issue that should now be resolved, maybe that was it!
