Needs Serious Bug Fixes
Even after I created an account on their website site, I still unable to log in. I have installed and uninstalled it several times, still not working.
I have no trouble signing in on their website, so the problem is clearly with the app, not my login credentials. Very frustrating and disappointing.
Disappointed
Scam?
Response from developer
Hi Monimoni, if you purchased a course online from our website (separate from the subscription which is currently only available only in the app) you should be able to access it within the app in the My Courses tab of the app. Please reach out to our help center https://dailyom.zendesk.com/hc/en-us if you are having issues accessing a purchased course. Thanks!
The only thing worse than their app is their website
Response from developer
Hi there! Thank you for leaving this feedback. I will look into the 'retake course' issue, and I'd love to learn more about what you mean by starring your favorite courses. If you can get in touch with our Customer Support team here - https://dailyom.zendesk.com/hc/en-us/requests/new - and reference your app store review I will have them keep an eye out for it so we can discuss this and find a way to improve this for you, and others! Thanks, I look forward to hearing from you.
Updated
Response from developer
Hi Katie! Surprised you haven't gotten a reply back, I'll look into it, but unfortunately I don't see much info here like your email address. You can still access your courses on the web in the meantime at courses.dailyom.com, but I would like to look into this more for you. If you are trying to signup, try instead to login with your existing DailyOM email and password that you used to purchase your courses with. Hope that helps, and reach out to support again if you can so we can try sort this out for you. I know we also were experiencing a login-loop type issue that should now be resolved, maybe that was it!
Can't Login
Response from developer
Hi Mimi! I believe this login-loop issue has since been resolved and hope you can access! If not, please reach out to us at https://dailyom.zendesk.com/hc/en-us. Thanks!
Another app that looks good but you can’t use it
Response from developer
Hi There! Is it possible you have an account with DailyOM already? I believe this error occurs when you're trying to sign up but really should log in! We need to update that error message. Try that and let us know, thanks!
App Does not sync with website properly
The app originally said I had three, and when I tried to drive around, it changed to only having one course in there.
That makes it not useful at all.
Response from developer
Hi Kat! This is a known issue with some of our older courses (purchased prior to 2021) that we are working to solve - I believe you reached out to Customer Service about this as well. I'll do my best to update you from the email you provided Customer Service once we have this fixed, hopefully within the next 2 weeks. Thanks for taking the time!
Not impressed + wouldn’t continue to subscribe
Response from developer
Hi Sarah, thank you for taking the time to reach out and leave your review. We are working on improving both the usability of the app and provide subscription access to all our courses, which just isn't possible at this time for our entire catalog. We're working on it! Thanks again for reaching out and I hope you can try out another course that may fit better into your routine.
Please improve this app
I just found where you can locate the lesson status in a list at first you have to open a lesson and then go to the hamburger / three line menu to get to it. Just put that on the homepage for each course instead!
The content on here is great, so it is unfair to the content providers to make it so hard to use.
When you go back to a course, you cannot see where you are from the lesson listing! It’s actually ridiculous to have to tap into each lesson and scroll all the way to the bottom to see if the button says “Mark has complete” or “mark as incomplete”. Can’t you just literally make it say whether the lesson is complete from the course page?
I am currently doing a year long course and the lessons are just in chronological order. So the further I go into this year the longer I’m going to have to scroll each time, I want to get to a new lesson! You should just be showing me the next lesson at the top of the page.
Very close to deleting.
Response from developer
Hi Brooklyn, thanks for your review. This is a limitation that we are working on solving, and I wanted to thank you for taking the time to reach out and assure you that it's something we will do our best to address as soon as we can. Thank you again.
Big Fan
Response from developer
Thank you for your review!!
Doesn’t work
Response from developer
Hi Vishna, this iPad issue should now be resolved, sorry for the delay in getting back to you here.
4.5 stars. Here’s why.
In general, I find the content very clear and delivered in small enough digestible bits so they are easy to navigate and, ideally, assimilate.
iPad version not working
Response from developer
Hi LowHai, sorry for the late response but this issue should now be resolved for iPad. Thanks!
App Just Freezes
Response from developer
Hi there, this issue for iPad should now be resolved, hope you can check out the app again, thanks!
Love the content, the app, well…
Response from developer
Hey Emmeso - sorry for the delay here but this issue should be resolved now, thanks!
Good but could be better
Response from developer
Hi jjcap! We're working on this for you!
No daily inspiration
Response from developer
Hi there! We are working on bringing the Daily Inspirations into the app, glad the app is working for you for your courses.
