Unprofessional RM Sales Manager
I called many times after that he responded that I left the DAMAC And other one said I am out of country - after sales unit they don’t care any more about clients- that’s called DAMAC
Damac app not in line with collections
The messages on Damac app do not go to the parties clients want to speak to directly.
I have many problems with collections, why do you send me your your customer service people who are polite but absolutely ineffective with zero ability to do anything
I have many problems with collections, why do you send me your your customer service people who are polite but absolutely ineffective with zero ability to do anything
Ms
The most horrible service I have ever experienced. The quality of the units is extremely poor-the AC system and the water tanks require frequent replacements which clearly reflects the poor standard of maintenance. I raised a maintenance request regarding the water leaking and until now I did not receive any call, update or feedback on my request.Such delays are unacceptable especially when maintenance services are below expectations. It is disappointing that despite branding yourself as “luxury towers” the level of proper maintenance and customer support does not reflect the standards that residents expect and deserve.
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Poor app
Many crashes . Unable to see contractual documents and payment plans and invoices
App friendliness
This App is not intuitive and far from easy to login to. The layout on a smartphone screen puts much of the dialogue at the bottom of the screen making it difficult to complete and the App crashes too frequently. Tech Support was good.
