Ms
The most horrible service I have ever experienced. The quality of the units is extremely poor-the AC system and the water tanks require frequent replacements which clearly reflects the poor standard of maintenance. I raised a maintenance request regarding the water leaking and until now I did not receive any call, update or feedback on my request.Such delays are unacceptable especially when maintenance services are below expectations. It is disappointing that despite branding yourself as “luxury towers” the level of proper maintenance and customer support does not reflect the standards that residents expect and deserve.
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Poor app
Many crashes . Unable to see contractual documents and payment plans and invoices
App friendliness
This App is not intuitive and far from easy to login to. The layout on a smartphone screen puts much of the dialogue at the bottom of the screen making it difficult to complete and the App crashes too frequently. Tech Support was good.
Disappointed
from Damac marketing
.
My unit disappeared
Horrible
The worst possible user experience and functionality. Horrible and worthless.
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Update: although their response to my negative review promised a follow-up, no one has reached out to me at all. Not only is the app worthless, they only pretend to care about their residents.
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Update: although their response to my negative review promised a follow-up, no one has reached out to me at all. Not only is the app worthless, they only pretend to care about their residents.
Response from developer
Hi, we regret to hear about your experience, and this is not the service we intend to provide. Kindly share your contact details with us via Facebook Inbox/Twitter DM and we will take this ahead on priority.
Évaluation
Super application
Horrible
The worst possible user experience and functionality. Horrible and worthless.
الطلبات
لا أستطيع تقديم اي طلب
Buggy!!
Buggy and slow. Keep updating the app but the service still is lacking
App
I need this app to be fixed right away so that I can see my money transactions and progress
Helpful 0/5
Reported issues are completely ignored for months, maintenance is a joke, no point in downloading this app
Poor service
Damac is very poor developer. They make promises like post handover plan and then refuse them, and charge penalties. They blackmail for full payments and their agents are rude, only threatening cancelling units. Stay away from them.
Bad quality and customer service
Worst purchase and experience after years, very bad building quality with many unnecessary damages and low quality materials, and on top of that very bad customer service that mainly failed to solve any issue i raised since years. Yes considering to sell it and buy elsewhere, but my budget still tight.
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DAMAC Living app
Useless, for namesake only, faceless log in not working, payment status not updated, completely disgusting
Unorganised
I have been receiving endless calls and what’s app messages from your AI, requesting monthly payments and claiming it’s overdue, even though you have been successfully charging my credit card and getting my monthly payments on time. I tried to call your office BUT no humans answer my calls
Can’t book PPM
After tried to different ways, can’t book PPM services!!!
Service charge payment buried
Used to be easy to pay my service charges, now I get lost down a rabbit hole trying to find the page to pay it, sometimes it takes two days!
World Class Experience
Well designed and curated application.
My unit is not showing in the app
My Unit removed from the app
