Subscription issue solved
I had an issue with the end date of my subscription plan. My subscription end date was different from the date shown while taking subscription I had raised multiple complaints regarding the same problem, but the customer service was not responding properly. They were just explaining the issue and closing the ticket, finally issue was resolved by ASIF He understood the issue and discussed issue with concerned team and gave best resolution,Thank you so much for your service.
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Application cation-: “नजर हटी दुर्घटना घटी “
The application could have been so much better. Today where there exist so many apps which provide a platform for medical education online, the Dams Alpha app is the worst to use. So for instance when we open the app and play a certain video, as soon as we minimise the app and we open it again within a minute, the app starts again from the very beginning, which makes it very irritating to open the video all over again, and it happens a lot of times and you don’t know where did you stop the last time. I have used other apps as well, for example PrepLadder, marrow, cerebellum, even ‘CORE BTR’ , which is the newest app in the market, but still it has a very good user interface. It is very user-friendly, then the Dams app, which has been there since a long time. It is a kind request to the Dams people to please improve your application as we pay the same amount of money that we pay to the other apps ,to the other platforms. It is not that we buy the app at a very cheaper rate that you provide with such a cheap quality of interface, and if we pay the same amount, we expect the same quality as well. There is no doubt about the teachers or the teaching or the study material. It is all up-to-date and really good. It is just that the app gets very very irritating to use because what happens everytime is “नजर हटी दुर्घटना घटी “ !!!!!
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Experience
The app can be like quite new when first tried like we are familiar with marrow cerebellum. We can find having trouble and I already paid, but my course was not starting, I was having some difficulties, so I asked their technical team for the support Mr Deepak Pal and they help me and I was able to login properly within 10 minutes. One more thing. I like about this app is that you can directly download gold notes from it, but we cannot do that on other apps which I because we can find the Digital notes for others take a lot of time, but for this, we can buy directly download it from the app and faculty. Also good easy really easy to understand the doubts are cleared earlier as possible
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Technical issues resolved
I have been using the DAMS App for quite some time. Recently, I faced some technical issues due to which the app was not working properly.
I would sincerely like to thank Deepak Pal for his quick response and excellent support. He understood my issue patiently and resolved it as soon as possible in a very professional and polite manner.
His helpful nature and dedication towards users are truly appreciated. Because of such supportive team members, the overall experience with the DAMS App becomes even better. Thank you so much, Deepak Sir, for your valuable support and assistance.
I would sincerely like to thank Deepak Pal for his quick response and excellent support. He understood my issue patiently and resolved it as soon as possible in a very professional and polite manner.
His helpful nature and dedication towards users are truly appreciated. Because of such supportive team members, the overall experience with the DAMS App becomes even better. Thank you so much, Deepak Sir, for your valuable support and assistance.
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Dams
I am having a great experience using the DAMS Alpha App. The app is extremely user-friendly, well-structured, and very helpful for exam preparation. The content is high-quality, regularly updated, and the interface makes studying smooth and efficient. Features like Qbanks, video lectures, and tests (including quiz club) and performance analysis really help in understanding concepts clearly. I would also like to specially appreciate Deepak Pal from the technical support team. He is incredibly helpful, patient, and professional. Whenever I have any doubt or query, he promptly contacts me and makes sure my issue is completely resolved.
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