Disappointed with Misleading Information and Poor Service
I purchased a plan through a representative for the eGurukul app to prepare for INI-CET and NEET PG. I was promised access to T&D recorded videos and subject-wise test videos on the eGurukul and DBMCI apps. However, I was unable to access these features as promised.
I also want to mention that the DBMCI Live app is terrible. It constantly gets stuck, has so many bugs, and makes it difficult to study effectively. Despite reaching out for clarification and requesting a refund or upgrading my plan, I was told the information provided was in line with their offerings, even though I inquired about more comprehensive plans (such as DBMCI One) that would have suited my needs better.
The lack of transparency, poor customer service, and the unusable app are incredibly disappointing. I would advise others to verify all details thoroughly before making any purchase, and be aware of the technical issues with their app
I also want to mention that the DBMCI Live app is terrible. It constantly gets stuck, has so many bugs, and makes it difficult to study effectively. Despite reaching out for clarification and requesting a refund or upgrading my plan, I was told the information provided was in line with their offerings, even though I inquired about more comprehensive plans (such as DBMCI One) that would have suited my needs better.
The lack of transparency, poor customer service, and the unusable app are incredibly disappointing. I would advise others to verify all details thoroughly before making any purchase, and be aware of the technical issues with their app
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Nice content, poor app
The app interface is quite buggy on iPhones. There is no picture in picture mode which makes it very difficult to attend the lectures. Also the app keeps crashing. Whenever we try to access the downloaded videos and even the saved videos need an Internet connection to work. Hope these issues are resolved because the content is very nice and it helps us prepare for the college exams as well as for the Pg exams very efficiently.
also, there should have been an option to access a particular subjects notes collectively rather than accessing a particular video and then having to see the lecture content.
also, there should have been an option to access a particular subjects notes collectively rather than accessing a particular video and then having to see the lecture content.
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Issue with video player
The split-screen functionality is currently unavailable, preventing users from multitasking efficiently within the app.
The Picture-in-Picture (PiP) mode is not currently supported, restricting users from enjoying a seamless video experience while performing other tasks
An issue has been identified where videos in the app fail to play in fullscreen mode, even when the fullscreen button is clicked. This is a bug that requires immediate attention and resolution.
The Picture-in-Picture (PiP) mode is not currently supported, restricting users from enjoying a seamless video experience while performing other tasks
An issue has been identified where videos in the app fail to play in fullscreen mode, even when the fullscreen button is clicked. This is a bug that requires immediate attention and resolution.
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Bestest staff ever
At first I frustrated a little because of slow response from technical team on emails and not very promising (although they’re working on it),but once I get the what’s app no. of right person from tech team, every problem get solved within 3-5 minutes.
A little request.. plz give correct option or answer with matching explanation in q banks/ pyqs ….double check with faculties if needed
A little request.. plz give correct option or answer with matching explanation in q banks/ pyqs ….double check with faculties if needed
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Difficulty with the latest update of the app
Can you replace the latest update with previous version features cause the new version of the app is not user friendly. The pop up player was quite useful while taking notes in the tab which was removed in the latest update. The screen is not maximised while entering full screen. Forwarding and backwarding video with swiping was also a feature quite useful while watching videos which is removed from latest update of the app. Please make sure to add those features back while releasing next update.
The rating is for the latest version of the app but not for the content.
The rating is for the latest version of the app but not for the content.
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