Danby User Reviews

Danby
Danby
Danby Products Limited

What users say

Top reviews

Warning: Activation link appears to be compromised.

The activation link appears to be hacked. The email address points to another domain, the activation link to yet another, and clicking the link changes the address again!

Déception

Quel difficulté incroyable pour appareiller mon climatiseur je n’ai jamais vu quelque chose de semblable une chose si simple à faire avec d’autre produit il faut améliorer cette application

Almost a Great App

The app worked well to configure my Danby dehumidifier’s Wi-Fi — setup was quick and straightforward. Scheduling operation times is easy, and I can remotely turn the dehumidifier on and off, adjust the humidity set point, and change the fan speed. It also displays the current room humidity, which is helpful. My only suggestion is to add a clear indicator showing whether the unit is actively running or idle. Otherwise, a solid app for managing the dehumidifier remotely.
Show more

DO NOT INSTALL THIS APP

Hacking, i got Arabic mail, the app cant find any devices anyway

Crashes when renaming schedule

Crashes when renaming schedule

Impossible de se connecter

La confirmation de courriel est dans une langue étrangère qui n’inspire pas confiance. Il est donc impossible de configurer l’application et l’appareil sur le réseau. Très décevant.

E-mail dans une langue inconnue

Lorsque j’essaie de m’enregistrer, ils demandent de confirmer en ouvrant un courriel. Celui-ci est d’un expéditeur inconnu et dans une langue inconnue. Je ne clique pas là dessus !!!

Weird confirmation email

Received it in russian

From good to bad to horrific

It worked for a little while and then suddenly stopped working and no matter what we did to try and correct the issues it just kept kicking us out. Tried to reach out to their Customer Service and realized that it isn’t really customer service but more like do this, do that, and if that doesn’t work then, too bad. Thanks, I will pass on this low budget app from a multimillion dollar company!
Show more

Danby device app works well

Controlling Dehumidifier with Schedules and for monitoring works very well.

Excessive permissions

As with most brands I’m cautious of the permissions requested by their devices. I understand requiring Bluetooth (maybe for easy pairing), but why does this app request permissions for my photo gallery? Its stuff like this that pisses me off.

Wifi, nope

Can’t connect to wifi.
Nightmare

Instruction en Grecque

Le e-mail de confirmation est écrit en grec, impossible de comprendre. Très insatisfait et impossible de savoir comment se connecter en Français ou en Anglais. Message à Danby: est-ce que Costco est avisé que l’application ne fonctionne pas bien?

Everything is written in greek or finland

Everything is written in greek and finland

Pump button is not working when bucket is full

Pump button is disabled and not working when bucket is full. I have to go to my basement and press the pump button on dehumidifier.
I did not get notifications when bucket is full.

No Notifications?

Very disappointed that you cannot set up notifications like when dehumidifier is full or humidity level is high.

Useless

Used to be able to connect my portable ac unit. Now it’s nothing but ‘Configuration Fail’. This app is just a ripoff of the Midea app.

scam app would look better

part of the app displays with Cyrillic.
First confirmation email from an unknown domain failed and was completely written in Cyrillic, no English, no French. Second email was similar, ends as spam but allowed to verify account. First trying to add a device failed telling i was not connecter to the device wifi while i was…
Show more

Get this if you have the Danby dehumidifier

Set up was fast less than 5 min including account creation. I wanted to turn off the dehumidifier without getting out of bed and this app did its thing!

Danby app

Working great for me. Can check humidity level in the room, change set point, adjust fan speed, turn on /off, and pump tank to drain( when hose attached and not using continuous drainage) from anywhere.