DART Say Something User Reviews

Customer Experience

Positive experience25.0% of reviews
Neutral5.0% of reviews
Negative experience70.0% of reviews

~ Based on 20 written reviews from the US App Store.

What users say

Is DART Say Something Safe?

DART Say Something appears safe based on user ratings. AppsHunter Safety Score for DART Say Something is 87/100.

This assessment is based on 633 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.5% of ratings point to a safe experience
6.5% of ratings suggest some concerns
9.0% of ratings point to a risky experience

~ Based on 633 App Store ratings for DART Say Something.

Is DART Say Something Legit?

DART Say Something appears to be a legitimate app. AppsHunter Legitimacy Score for DART Say Something is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

A must have for every single dart rider

I feel like I have a way to immediately contact dart cops if there’s a dangerous situation or emergency. They reply to all submissions almost immediately and ask follow cup questions to get it resolved immediately. Faster response time than 911 tbh.

Reviews all negative They do nothing

Filthy.
Poorly maintained pass kiosks.
Broken Glass all over parking lots.
Forest Lane mobbed by homeless who use elevators as a toilet. No DART police on trains. Stations and trains are homeless camps.
“SaySomething”?
This app should be called
“Mutter Something”

App works but the police do nothing helpful

I’ve been riding the DART trains daily for more than 10 years and using this app for several as well. This app works as far as reporting issues but I seldom see the DART police do anything helpful. Since the pandemic started, the DART police have all but abandoned the trains. They no longer patrol and when I do see an officer, they’re often not even paying much attention to what’s going on in the area. I always recommend to people against using DART when I’m asked.
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Useless app

No one responds the app is useless.

Air conditioner Malfunction!

The “see/say something” App is good and has great potential ONLY if/when DART responds appropriately, and in a timely way. We’ll see how long it takes DART to replace this sweltering single-train car with one that has functioning air conditioning. It might be September, but still HOT enough in Dallas to warrant functioning air conditioning! “Hotter by the mile!
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Give a review or my interaction with the app I am not a donor

I do not work for free I am self employed

Buses never on time

Buses never ever on time complaining on the app never solves problems

Dart is so slow in responding. Someone is going to get hurt waiting on dart to respond

Dart seriously needs to get their act together. Someone is going to get shot before dart gets in to respond to call

One and done

Reported a man masturbating at mockingbird station laying on the floor in full view of at least 30 people. Took a picture from as close as I cared to be and was told by the App “no one in the picture is masturbating”. Waste of everyone’s time, app deleted.

No reply

The authorities are slow to respond. I’ve been told by Dart police if ur a single woman don’t ride Dart alone.

Worthless

You give all relevant information and they still ask you information that you’ve already given them

Useless

Just a marketing trick to make DART riders feel like they’re safe. I’ve had several situations where I’ve had to use it and it’s done nothing. DART just needs to up its game in security, that’s all.

Yelling into the wind

Have made multiple reports, DART seems to be ignoring their own policies, or this app just sends complaints into the void. The bike lids say 72 hours but some people leave locks without bikes for a week or more, DART doesn’t seem interested in taking action

Need text

We need to be able to text! Not just use an app

Better???

Sent a message... never heard a response!

No response/action

Well, it appears that “the app” possibly works as I get a text reply; however, I have never seen a Police or Fare Inspector board and respond to the issues.

Great communication tool!

Thanks DART PD for providing this great tool!

Kudos

Getting better all the time!

A great day for safety

Nice app. It is so easy to send a message to DART police. Thanks DART!

Why two DART apps?

Why wasn't the Report an Issue feature just integrated into the DART GoPass app? It's a great idea but I don't want to have to download two apps both related to DART to my phone. Also, I don't get the Check In feature - who would use that?