iOS? Feature rich with bugs
Response from developer
Hi Ricsin97, Thank you for being with us since the original DART Sim in 2018 and I'm sorry for the trouble. Having it fail right at the start of a class is exactly what we never want, especially after a lifetime license. We believe you're running the iOS app on a Mac in compatibility mode. In that mode, macOS generates the device ID on the fly, and it can change between launches or updates. Since your license is tied to that device ID, the app sees a "new" device and asks you to re-register, that's the loop you've been fighting, not a problem with your key. The good news: we released the official native macOS version of DART Sim Pro yesterday. It uses a stable device identity, so this re-registration issue is resolved going forward. One important step: the new macOS app calculates its own device ID, so your license needs to be transferred to it. Please contact our support and reference this review, we'll transfer your lifetime license to the native macOS app so you can activate it and rely on it in class. After that, download the dedicated macOS app and remove the iOS-on-Mac copy. I should have moved users off the compatibility mode sooner, my apologies. Thank you for your patience and loyalty. Erik DeAnda, Founder/CEO (619)433-8891 (text me directly anytime)
