Update suggestion
Response from developer
Thank you for the amazing review and for taking the time to share your suggestion! We are always looking for ways to improve the experience, and adding a dedicated round-trip feature to accurately calculate mileage and improve visibility is a fantastic idea. We have passed your feedback directly along to our product development team for consideration in future updates. Thank you for helping us make the app even better! If you have any more ideas, please feel free to reach out to us at customer.support@dat.com.
Not safe
B
A broken marketplace overwhelmed by spam and rampant fraud
One of the most maddening daily realities on the board is the sheer volume of duplicate spam. Brokers routinely post the exact same load multiple times—sometimes clogging the search results with 10 to 15 identical listings for a single lane. It completely dominates the board, forces carriers to endlessly scroll through phantom listings, and turns what should be a straightforward search into a massive waste of time.
Even worse than the clutter is the alarming safety crisis on the platform. Broker accounts are being compromised and hacked on a daily basis, leaving scammers free to post fake loads and systematically cheat carriers. Honest owner-operators and small fleets are booking what they think are legitimate shipments, only to get caught up in elaborate identity theft, double-brokering, and non-payment schemes.
DAT profits heavily from monthly subscription fees while failing to secure its own digital environment. As the industry's dominant load board, DAT should be held fully accountable for the explosive rise of freight fraud on their network. Until they implement rigorous, mandatory security protocols and clean up the board's spam problem, relying on DAT is a gamble that puts hard-working carriers directly in the crosshairs of scammers.
Response from developer
Thank you for taking the time to share this detailed feedback. We sincerely apologize for the frustration you've experienced, as we know your time is incredibly valuable and we want to ensure a safe environment for all carriers. DAT takes claims of double brokering and reports of excessive posting very seriously. Please email us at customer.support@dat.com or call us at 800-547-5417 so our team can investigate these issues immediately. We are listening and appreciate you bringing this to our attention.
