Dat One User Reviews

Customer Experience

Positive experience25.2% of reviews
Neutral12.2% of reviews
Negative experience62.6% of reviews

~ Based on 230 written reviews from the US App Store.

What users say

Is Dat One Safe?

Dat One: Truck Load Board appears safe based on user ratings. AppsHunter Safety Score for Dat One is 94/100.

This assessment is based on 7,081 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience
3.4% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 7,081 App Store ratings for Dat One.

Is Dat One Legit?

Dat One: Truck Load Board appears to be a legitimate app. AppsHunter Legitimacy Score for Dat One is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not safe

This Loadboard have to many scammers they let posted load if you booked a load when you done they disappear if you do a report with DAT they just said they account was hacked

B

These guys had me enter my phone number to use the app and then sold it off to marketing companies. My phone number doesn’t stop ringing with fuel car sales and truck marketing calls. Thanks guys! /s

A broken marketplace overwhelmed by spam and rampant fraud

Using the DAT Freight load board has increasingly become an exercise in frustration and risk, and the platform's failure to maintain basic ecosystem integrity is costing carriers time and money.
One of the most maddening daily realities on the board is the sheer volume of duplicate spam. Brokers routinely post the exact same load multiple times—sometimes clogging the search results with 10 to 15 identical listings for a single lane. It completely dominates the board, forces carriers to endlessly scroll through phantom listings, and turns what should be a straightforward search into a massive waste of time.
Even worse than the clutter is the alarming safety crisis on the platform. Broker accounts are being compromised and hacked on a daily basis, leaving scammers free to post fake loads and systematically cheat carriers. Honest owner-operators and small fleets are booking what they think are legitimate shipments, only to get caught up in elaborate identity theft, double-brokering, and non-payment schemes. 
DAT profits heavily from monthly subscription fees while failing to secure its own digital environment. As the industry's dominant load board, DAT should be held fully accountable for the explosive rise of freight fraud on their network. Until they implement rigorous, mandatory security protocols and clean up the board's spam problem, relying on DAT is a gamble that puts hard-working carriers directly in the crosshairs of scammers.
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Yall so wrong

So am I the only person that can’t pay for subscriptions??? It don’t matter how many times I try they won’t let me pay for it costumer service doesn’t answer there phone or nothing like I’m lost with this app

Excelente

Excelente aplicación

Can’t login tor week

Keep trying to login for a week from both apple and android, but after login and password entered it’s bringing me straight back to login page 🤬

Hard to cancel won’t refund!

I tried to cancel this subscription but it still charged me. I called as soon as I got the receipt in my email and they refused my refund. Just grimy business practices. I hadn’t used the app for weeks. Avoid this company!

Price raised again!

The only thing you guys are good at is raising the price of the load board, every time they ask you to fill out little survey about how they care what you think, they are going to raise the price.

Customer service

Worst customer service ever

New search function

What happened why did u change this this app was perfect till u did this now it looks crazy u have to do so much just to find loads we need convenience

Bad terrible communication

They will a payment upfront but if you need something from them they won’t do a follow up with you.

Inconsistent profit estimator

Whenever looking at loads it will tell you the approximate profit for it. It is inaccurately higher. You increase the amount of the paying load by $50 and the profit estimator shows less than the original paying amount instead of more. Probably a glitch in the system.

CEO

I love DAT I trust this load board it is almost 9 years I am using thank you for your service

Dispatch

Terrible service and total downgrade

Login

It don’t let me login in Kees asking for my email and password even when I put the right one

Unable to protect the load board

It’s frustrating to see so many and same posts from a broker. I have called about it sent screenshots. However nothing has been done to address the issue. I don’t understand why a company just refuses to protect its platform. Someone somewhere need to step up to secure DAT One system.

Can’t Post Loads

How can I as a broker not be able to post a load?

Dispatch

Terrible service

Load scam

I have a question ? who has access the other load board? time to time appears page with Loads $-3-4-10 dollars pm ! Then I refresh the page and The page disappears :; back to old page $-1.2-1.4-1.6-1.9-2 :(? is there you have to pay extra or a different persons or
big company has access to that ? who has access to the other page ? And I tried to book every time Loads on that page appears never can reach anyone. It’s like dimension.
And who can post the loads on your system? There’s sometimes a company posting a load 20-50 times or $10 per mile all fake.
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Billing issue

They have a major issue with connecting your card, when I call Customer Service they really repeat the same thing over and over telling you that it’s an issue with your bank when clearly there’s no problem after trying three banks all using my cards at the same time as clearly a problem on their end and they don’t want to take responsibility for it. I found it extremely frustrating as a customer that she representatives will not help at all. I finally did find somebody to resolve the issue, but the representatives on the phone and tell me the same thing over and over that it’s my problem with my bank literally there’s no problem with my bank.
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