Excellent Service
I’ve been a user for over 6 years. The app works faultlessly with developers even listening and action on rider feedback. More importantly every single interaction I’ve had with the human side of this business has been first class.
Needs some adjustment
Over all the app is a good companion for the tracker but using it as a tag has some issues as I keep getting calls for bike moving without a tag despite checking it had connected before setting off and the notification for connecting and disconnecting doesn’t always happen which is annoying so I have to look on the app to check for confirmation either way.
It would also be nice if we got movement detection notifications through the app as an option instead of just having a limited number of text messages.
Also the map could do with being a bit more accurate as I’m finding the bike location is always 5-8 meters away from the actual location.
It would also be nice if we got movement detection notifications through the app as an option instead of just having a limited number of text messages.
Also the map could do with being a bit more accurate as I’m finding the bike location is always 5-8 meters away from the actual location.
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Constant crashes. Unusable
Ten hours ago they updated this app for “bug fixes”. Now the app constantly crashes and is unusable. It’s not fit for purpose.
Lumpy
Have such a problem between app & bike . It’s very slow to react to changes. May not renew subscription. Had many contacts with them lots of apologies wanting to put me through to customer services but it’s a technical issue. O well .
Still pretty unreliable app.
Unfortunately the app displays battery voltage information that differs from the web page- you need to fully close down the iOS app and open it back up for it to display the latest data.
Day Stats
The app is good but when I go on an adventure ride with mates it would be great if it could have option to show the whole journey on the map for that day instead of the individual legs. Yep we stop for fuel, we stop for coffee and rest stops; I don't want to just see the individual stages, I want to see the whole trip. Hey and wouldn’t it be nice to see the total mileage for the whole day rather than have to manually sum up the mileage for each of the legs. Is the person scoping the features actually a rider because if so they’d know we want stats for the complete ride!
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Annoying app
A. It demands access to Bluetooth every damn time you load the app! Why?
B. There is no way to cancel your subscription once you sign up, this isn’t mentioned anywhere in the app, website or the manual .. you have to phone them
B. There is no way to cancel your subscription once you sign up, this isn’t mentioned anywhere in the app, website or the manual .. you have to phone them
Not that good
Had this fitted just over a month now, it’s not very good as tracker over 40 miles now on several trips and it’s not logged several journeys and it’s not tracked my vehicle, and now it’s showing vehicle at home ignition on and the vehicle is parked 10 miles away, got no faith now
Terrible
The app constantly crashes, you cannot delete alerts when they are cleared, motion settings constantly shows „loading”. Journey history is often lost and reappears from nowhere. Also no matter which map you choose Apple or Google location is wayyyy off(it might be a 4G/3G issue so it is not a big deal) Any way it is not cheap to use, there are limited amounts of sms available on alerts. I give one star just because of perfect response from the helpdesk. Normally I would give 0 stars.
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Very poor service
You never answer the “customer” support line 😳☹️
Good Bit of Kit.
Very Happy to have this Product on My Bike
Datatool
The app is simple to use and not too expensive for the subscription. Also bringing down my insurance costs.
Cracking Service
This product gives fantastic peace of mind. Can not recommend it highly enough.
Unable to reset pin
Whilst the app works fine, logging back in to the app is very difficult.
I have had to go through the process of resetting the password and now as I cannot for the life of me remember my pin I can not access the app whatsoever now.
This is because I cannot find a rest/forgotten button for the pin no.
So for now the app is totally U/S
I have had to go through the process of resetting the password and now as I cannot for the life of me remember my pin I can not access the app whatsoever now.
This is because I cannot find a rest/forgotten button for the pin no.
So for now the app is totally U/S
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Nice app
Easy to use and navigate. Very user friendly. Will definitely recommend
The best
I grantee you this Tracker is the best in the UK for Motorbike
fantastic!!!!
best tool ever!!!
Review
I am unable to change the settings
S5 tracker
Had s5 tracker fitted today highly recommend
easy to use with the app
easy to use with the app
Frank
Excellent bit of equipment have it set at highest sensitivity and works perfect
