The Doggy Barber
I’ve been using this software for over 12 months and I’m a mobile dog groomer , to be honest I don’t know how I would organise around it ! It’s so in depth with booking specifications yet so easy to use !
Makes my work schedule much more efficient!
Makes my work schedule much more efficient!
Horrible company
DO NOT USE THIS COMPANY.
The software is horrendous and has issues at least once a week rendering you unable to book appointments, cash people out, check in appointments or even view active appointments. When reaching out to the company the staff are literally useless and offer no help. The company has no problem still processing the monthly subscription so they get paid of course (which is an outrageous amount of money monthly for something that never works). Save your time, energy, and money and use a different software company.
The software is horrendous and has issues at least once a week rendering you unable to book appointments, cash people out, check in appointments or even view active appointments. When reaching out to the company the staff are literally useless and offer no help. The company has no problem still processing the monthly subscription so they get paid of course (which is an outrageous amount of money monthly for something that never works). Save your time, energy, and money and use a different software company.
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Scam
Really weird how they tried to contact me over and over even after I deleted the app
Won’t stop crashing
Opens to days appointment. Click on next day it crashes. Over. And over and over.
Deleted and reinstalled several times. Doesn’t work. Is totally useless now.
Please stop with the updates that break your app.
Deleted and reinstalled several times. Doesn’t work. Is totally useless now.
Please stop with the updates that break your app.
Easy
Does all the things I need and more. Has been a seamless transition from desktop to mobile.
So many problems lately
I’ve been using 123Pet DaySmart software for over 10 years, I’m looking for a new provider now. They are having so many issues and glitches with their app and I can’t take it any more
Annoyed
Every time this app has an update something goes wrong. The latest update has made it so i no longer can update appointments on my phone i can only change them on the computer. So basically if our salon didn’t have both the mobile and computer versions we would be screwed.
Loved
Great app for business.
Crashing on iOS 18.2 beta
App always works great but crashes on the iOS 18.2 beta and it’s always worked on previous beta’s. Not sure if there’s somewhere I can report bugs/crashes so this was my best attempt at notifying the devs, thanks!
Absolutely a must!
We are small grooming shop, and have been in business for over 60 years. We were so old school with our clients, and keeping our records on index cards. We were always losing them, or getting them mixed up, and they sometimes just vanished into thin air. So when we heard about DayStart we did some research and thought it was to good to be true. Part of our problem was we have 9 groomers, and two locations, with two groomers who work at both locations. When we reached out to the marketing team, and discussed our needs, they said this system would work perfectly for us. Then we talked about pricing, and how everything worked. I went back to the owners of our store, and told them what they said. At that time it was not in the budget, so we had to wait until we started picking up. We got together and talked about it, and figured out how we could cover the cost. Then it hit us, we took the money that people paid for nail trims, and used that to cover the cost. We have had the system for seven months now, and it has completely changed our business. Each groomer has complete control over their own clients, and they love the real time notifications of when a client gets booked. They love that they can block time out for larger dogs, or more difficult ones. Our clients love that they get text and emails for reminder appointments. The system has been able to maintain both shops, and have had very little problems with dividing the clients making sure that the clients go to the right location, and groomer. So if you are considering using this program, please stop, and just do it. You will be so happy with your decision on doing so. Also, the customer service team is beyond amazing, and so helpful. They are right there when you need them for any questions or issues that you may have. In the seven months that we have been working with DaySmart, we have only had to contact customer support twice. Both times it was due to our mistake on doing something, and they had it fixed in no time. So again don’t wait just do it.
Thanks again for everything,
The Animal Castle Team.
Dayton Ohio
Thanks again for everything,
The Animal Castle Team.
Dayton Ohio
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Very happy with DAYSMART
Everything I need within an app
Great Software
Great software, great team that runs this company they grow with your business, and they are willing to customize the software to what you need just give them a call and they can answer all of your questions and they give you free training with the software very affordable
Amazing
We’re so glad with 123 PET . The best !!
servers always down
my favorite part of this app is how often it crashes, nothing i look for more in an app i use for work 🤓👍
Big time waster!!
For some reason a glitch specific to google maps will send me to a completely different address than the one listed which is extremely annoying as I’m mobile. Also goes down all the time at random for hours at a time.
SHED N GO LLC
This software is the best for keeping our grooming business organized and operating smoothly!!!
Will never use
Will charge you account but you can’t login because it says invalid payment credentials. I tried to use this company when I open my business 5 years ago and the screwed me over and kept charging me after I cancelled my subscription because there software was not what I wanted. I was going to try again this year because we expanded to boarding and they have the software for it but apparently they haven’t changed, so I highly don’t recommend
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Nice to work with
I’m kinda old school…and I was a little skeptical about using it. But I notice it has great features to keep learning about. It’s a great program.
THEY WILL CONTINUE TO CHARGE YOU AFTER CANCELLATION
I have emailed, called and texted about canceling my account. The rep said she canceled my account but I am still getting charged. Make sure after you cancel your account, call your bank to make sure that this company doesn’t continue to take your money. I am going to have to dispute the charge, and make sure this company isn’t able to withdraw from my bank account any longer.
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App has bugs
Have reported that when creating a new client through the app, that an error message pops up when entering the breed. It has not been fixed and has been this way for a couple months. This company use to have good customer service.
