Seriously, why does anyone use this software?
Let me start by clarifying that the app itself is fine, it’s operational. But the actual software is so incredibly annoying. I think most notably, myself and my coworkers have noticed that our grooming notes are randomly DELETED. Do not know what prompts this, but it has happened multiple times after notes are definitely saved and have been looked at before, then they’re suddenly gone. When a client is on reoccurring appointments and you move one of their upcoming, it moves every appointment that has already occurred as well which doesn’t even make sense. For some reason, people are also allowed to make multiple accounts when they have already set one up.. which makes tracking previous appointments and notes incredibly difficult, if they’re not already moved or deleted on MoeGo’s whim. It’s definitely not all bad, but the deleted notes are a pretty huge deal imo.
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MMgsfnfsgjbxhkfshnjcfsagkl
Stop deleting my honest review
I’m not sure why my review keeps getting deleted… It seems like these people can’t take criticism at all… this app is NOT AS GOOD AS THESE PAID REVIEWS STATE. The system is SO slow, the petty BS with the messages not renewing on time every time is a HUGE issue. Why am I paying for text messsges anyway when this app is heavily OVERPRICED for what it does. You cannot input addresses other than what they think the address is (and a lot of the times it’s WRONG). And I absolutely cannot stand the message censorship on ridiculous COMMON words used in grooming like “anal gland” and “CBD” it just fails to send a message because whatever sheltered softie makes their deplorable messaging service, fails to understand that these are important words that we need to communicate with our customers. ABSOLUTELY NOT WOTH THE ASTRONOMICAL PRICE THESE PEOPLE TRY TO CHARGE FOR THIS MEDIOCRE APP.
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TTigerbean__
Unreliable
It has always been SLOW from the start. Now that I am using it for 3 years and built my business on it-my frustration grows daily with moego! Just as stupid as it’s name, it is not helping my business but holding it back! It is not fun when you are mobile and would need the next client’s address, or you would want to send grooming reports and would need to do it quick- but you have to pull over for an HOUR until the app catches up!!! Oh! As a new client I got all the support I needed so they vould lure me into this…Now, support is unavailable for long time users! You are left to google and browse user communities… good luck with that!
I would go with a different app if I were you.
I would go with a different app if I were you.
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PPGLMPS
From a workers pov
I currently work at a doggy daycare and we’ve switched to MoeGo and all I can say is… THIS IS TERRIBLE. It’s so confusing. It’s literally caused so many people at work so much stress and frustration. I could honestly go on and on about how terrible this app is from the massaging to booking to doing something as simple as searching a dog/client, but I’d literally write a whole novel. Do yourself a favor if you are an employer and DO NOT USE MOEGO. You’ll save your staff plenty of stress and frustration.
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Ttreytrey99
Worst app out there
So sick of this app and not sure how it has such a high rating. It’s absolutely terrible. There are glitches and bugs all the time. I have to shut it down and restart it every time I create a new profile for a client. Their messaging system is an absolute joke, failing to send messages because it contains words like CBD …. Give me a damn break ..and the customer service takes hours to get back to you. Such an unprofessional service. Literally use any other app but this one.
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TTigerbean__
